Q: Can I monitor conversations?
Can I monitor chats in grups and communities in whatsapp and use webhooks to send to crm?
nodbek74PLUSMar 15, 2025
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BitApps_SupportPosted: Mar 16, 2025
Hello nodbek74,
Sorry, but it is not possible to monitor chats of groups and communities on WhatsApp. Using the Bit Social WhatsApp channel, you can only redirect your website users to your WhatsApp profile.
For more details, please check our documentation: https://bitapps.pro/docs/bit-assist/all-channels/whatsapp/