Q: Where is the chat history stored when Bit assist plugin is plugin?
Like for Tawk the chat is stored on their servers.
Whats the case for Bit Assist?
BitApps_SupportWe think you misunderstood. Bit Assist is not a live chat application.
If you want to use multiple messaging applications on your website, it will help you to do that.
You have to configure your site's channel or messaging applications, like Messenger, WhatsApp, Telegram, and others. You have to configure the channel with your own or business account. In general, the chat history will be stored on your messaging application.
Also, Bit Assist has some notable features: Knowledge Base, Frequently Asked Questions (FAQ), Custom Contact Form, etc.
Custom Contact Form: When visitors submit the form, you can store the form submission on Bit Assist. You can show the form entries with the "Response" option.
Here is the doc about the Custom Contact Form: https://docs.bit-assist.bitapps.pro/custom-form
We suggest you try the free version from here: https://wordpress.org/plugins/bit-assist/
Check our overview video: https://youtu.be/atVwkzFNnmM