Q: Why does your own site use tawk.
to instead of bit assist?
iconoclastFeb 8, 2023
Founder Team

Abdul_Kaioum
May 15, 2024A: 1. Tawk.to is a live chat application, Bit Assist is not live chat application. So comparison is not valid.
2. Bit Assist is for multi-channel. Currently, our main focus is giving support through Live chat (Tawk.to). If we have plan to use multi-channel of course we will use Bit Assist.
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Founder
Posted: Jul 13, 2023
As I wrote previously, we will use it when times come. The time has come, the plugin is live on our website.
Currently, we are feeling that we need to use multiple channels with our live chat support.