4.9
Taco ratings
The review summary: 'Customers are all about Bit Assist, praising its seamless integration with over 20 social channels, easy setup, and versatile utility. There are a few hiccups like basic analytics and limited website usage, just small bumps on the road. Weighing the raves against the occasional grumbles, Bit Assist is hitting the mark and is a solid buy for those in need of a powerful customer engagement tool. With an overall rating of 4.9 and a 60-day money-back guarantee, it's definitely worth giving it a try.'
AI-powered summary of customer reviews
Verified purchaser
Bit Assist Pro for Agency
After comparing Bit Assist and Bit Assist Pro, and using Perplexity.ai to find ideas for monetizing Bit Assist Pro for an agency, I decided to buy Bit Assist Pro. Reasons:
- More professional and advanced features: Compared with the free version, Bit Assist Pro offers Webhook automation, page-specific display rules, user behavior analytics, and the ability to publish the widget to external sites — features that are essential for an agency deploying across multiple clients with conversion goals.
- Easy to deploy and customize: The widget interface is easy to configure (position, animations, display behavior), supports over 30 messaging and live-chat platforms in a single widget, allowing us to deliver a unified solution to clients without installing multiple plugins.
- Optimized for e-commerce and services: Good WooCommerce integration, plus contact form, FAQ, and Knowledge Base help reduce tickets, boost sales, and improve customer experience.
- Fast support and quick deployment: Customer support responds quickly, enabling our agency to roll out across many projects with minimal technical issues.
- Many monetization ideas.
Bit Assist Pro delivers clear value for an agency — both technically and as a revenue-generating tool through service packages for clients. After consideration, I purchased Bit Assist Pro and give it 5 stars. Highly recommended for shops and service sites.
Abdul_Kaioum
Sep 22, 2025Thank you so much for the detailed review 🙌 We're glad to hear Bit Assist Pro meets your agency needs with advanced features, WooCommerce integration, and customization options. Your feedback on support and monetization ideas means a lot — we’ll keep working to add even more value for agencies like yours 💜
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Verified purchaser
Great plugin
Easy set up, plenty of of utility
Abdul_Kaioum
Sep 19, 2025Thank You For The Review 🙏
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Verified purchaser
Great plugin
I’ve been using Bit Assist on my WordPress site and I’m really impressed. It’s super versatile—I can connect multiple messaging platforms and make it easy for visitors to reach me. Setup was quick, and it looks great on the site. Definitely recommend it
Abdul_Kaioum
Sep 17, 2025Thanks a lot for the great feedback 🙌 We’re glad Bit Assist is making it easier for you to connect with visitors across platforms. Quick setup and a clean look on your site is exactly what we aim for 🚀
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Verified purchaser
It has viber, waze and many others
In my country viber and waze are very popular and i see it has it, this is probably the only chat tool i know which has viber and waze to connect to customers... it has many other options to connect like sms, telegram etc.. great for mobile sites, quicker for customer to contact you via their preferred app
Abdul_Kaioum
Sep 17, 2025Thank you for highlighting this 🙌 We designed Bit Assist to support popular regional apps like Viber, Waze, Telegram, and more so businesses can connect with customers on their preferred channel. Glad to hear it’s working well for you! 🚀
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Verified purchaser
Why I like Bit Assist
Bit Assist makes things simple. I can pull up WooCommerce orders fast, search my WordPress site, and dig into the knowledge base when I need answers. I wish it could send me a text through Twilio, but WhatsApp does the job for now and keeps me in the loop when a customer has a question.
Abdul_Kaioum
Sep 15, 2025Thanks a lot! 🙌 We’re glad Bit Assist makes things simpler for you.
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