Q: Any updates? I think it doesn't get updated since december?
Hey, have you fixed the mobile upload issues reported by the previous AppSumo user? Also, is BitForm back in the WordPress plugin directory? Since contact forms can be an entry point for malicious activity, it’s important that the plugin stays up to date.
Hi, we have tested the file upload field on mobile devices and did not encounter any issues on our end. However, we are still actively investigating the issue reported by the user to ensure everything is working as expected. Additionally, we have already submitted Bit Form for review in WP, and we expect it to be available again in the WordPress repository soon.
We also release regular updates for Bit Form, typically every 2 weeks. Currently, the latest versions are 2.22.0 (Free) and 2.14.1 (Pro). You can download the free version from our site.
Q: When will advanced file upload work on mobile and tablet?
I've looked at the support documents. I've tried emailing. I've tried contacting live chat. I've gotten no response.
Advanced file upload only works on desktop. It doesn't work on mobile and tablet. When a customer fills out my form on mobile and tries to take a photo to attach with their phone, the app just does not have an upload file field showing up. It just shows the label of the field and that's it. Is this a beta feature that isn't supposed to work yet?
I'm trying to use this form to have some documents uploaded that I can then retrieve via the API, since the submission triggers a workflow in Zapier. I can't find any documentation in the API that explains how to do that. Can you please tell me how to retrieve the uploaded documents via API?
Could you please confirm if you are experiencing issues sending file upload to Zapier? You have to map the file upload field to Zapier field in integration settings and then the file path directory link will be sent to Zapier.
Q: Is it possible to hide the submit button once bitform is submitted?
Is it possible to hide the submit button once bitform is submitted? e.g. we send client an email to sign a project quotation, once they sign it we want the button to disapear (it does not have to be a button, but we dont want them to sign twice). currently, some of them go back to the email and click the link again and sign for the second time. their link is uniquie because theres a quotation number. so, say the quotation number can only be submitted once and lock it. is this possible?
Hi, we do not have any option to hide the submit button after submitting the Form. But you can enable the unique entry option for Email field or quotation number field. That way, if the user tries to submit the Form again, they will denied from submission and will be shown a message that the value is already taken.
I see that you have a Twilio addon and I was wondering if I can set a mobile number verification in the form where a visitor comes and fills the phone number field, he then gets an OTP in his phone and only after entering it, the form will submit. Do you have this functionality by any chance ?
Hi, unfortunately right now Bit Form does not have any functionality regarding OTP, but its in our roadmap. But we have double opt-in functionality in Email notifications. You can check it out : https://bit-form.com/wp-docs/email-double-opt-in-setup/
Q: Any updates? I think it doesn't get updated since december?
Hey, have you fixed the mobile upload issues reported by the previous AppSumo user? Also, is BitForm back in the WordPress plugin directory? Since contact forms can be an entry point for malicious activity, it’s important that the plugin stays up to date.
Thanks,
Share Bit Form – WordPress Form Builder Plugin
Hi, we have tested the file upload field on mobile devices and did not encounter any issues on our end. However, we are still actively investigating the issue reported by the user to ensure everything is working as expected.
Additionally, we have already submitted Bit Form for review in WP, and we expect it to be available again in the WordPress repository soon.
We also release regular updates for Bit Form, typically every 2 weeks. Currently, the latest versions are 2.22.0 (Free) and 2.14.1 (Pro). You can download the free version from our site.
Verified purchaser
Thank you! I saw the changelog and the last update was december thats why I asked, thanks.
Q: When will advanced file upload work on mobile and tablet?
I've looked at the support documents. I've tried emailing. I've tried contacting live chat. I've gotten no response.
Advanced file upload only works on desktop. It doesn't work on mobile and tablet. When a customer fills out my form on mobile and tries to take a photo to attach with their phone, the app just does not have an upload file field showing up. It just shows the label of the field and that's it. Is this a beta feature that isn't supposed to work yet?
Share Bit Form – WordPress Form Builder Plugin
Hi Nattapol, we have replied to your support ticket regarding this issue, you can share your Form link to us so that we can investigate it.
Q: Unable to download uploaded attachment
I'm trying to use this form to have some documents uploaded that I can then retrieve via the API, since the submission triggers a workflow in Zapier. I can't find any documentation in the API that explains how to do that. Can you please tell me how to retrieve the uploaded documents via API?
Share Bit Form – WordPress Form Builder Plugin
Could you please confirm if you are experiencing issues sending file upload to Zapier? You have to map the file upload field to Zapier field in integration settings and then the file path directory link will be sent to Zapier.
Verified purchaser
I'm not following. The download link does not appear in the JSON response when fetching the entry via the API. Can you clarify what you're saying?
Q: Is it possible to hide the submit button once bitform is submitted?
Is it possible to hide the submit button once bitform is submitted? e.g. we send client an email to sign a project quotation, once they sign it we want the button to disapear (it does not have to be a button, but we dont want them to sign twice). currently, some of them go back to the email and click the link again and sign for the second time. their link is uniquie because theres a quotation number. so, say the quotation number can only be submitted once and lock it. is this possible?
Share Bit Form – WordPress Form Builder Plugin
Hi, we do not have any option to hide the submit button after submitting the Form. But you can enable the unique entry option for Email field or quotation number field. That way, if the user tries to submit the Form again, they will denied from submission and will be shown a message that the value is already taken.
Q: Mobile Number Verification With Twilio
Hi,
I see that you have a Twilio addon and I was wondering if I can set a mobile number verification in the form where a visitor comes and fills the phone number field, he then gets an OTP in his phone and only after entering it, the form will submit. Do you have this functionality by any chance ?
Share Bit Form – WordPress Form Builder Plugin
Hi, unfortunately right now Bit Form does not have any functionality regarding OTP, but its in our roadmap. But we have double opt-in functionality in Email notifications. You can check it out : https://bit-form.com/wp-docs/email-double-opt-in-setup/