Q: Bit Integrations - Save Our Data - Fix Our Pro Subscription - [2024-12-15]
Bit Integrations - We bought this plugin lifetime via AppSumo, now somehow you have a bug in your system and we have lost our lifetime subscription, and your plugin says it will delete all our crucial data in 7 days! ----- We are paying subscribers - who purchased lifetime Pro subscription - Fix this issue ASAP -----
- We goto your Live Chat but it's been broken for months
- Plugin does not work correctly with Dropbox, and we spent weeks with your support, and you still do not fully and correctly interface with DropBox :(
- Now your plugin lost our lifetime subscription which we already paid for, disabled our pro version, and now says it will delete all our data
We haven’t encountered this problem with any of our other AppSumo users. It seems this issue might be specific to your site. Upon checking your subscription, we found that your license is still connected to this site: https://softart.io. Please confirm whether this site belongs to you by replying to this email at support@bitapps.pro.
Regarding live support, our service is not broken. You contacted our live support at 1:15 PM (GMT+6), which coincides with our lunch break. This is why the support was unavailable at that time. Our live support hours are 8:30 AM - 1:00 PM and 2:30 PM - 5:30 PM.
And regarding the Dropbox issue, we emailed you on August 28 requesting further investigation. However, we didn’t receive a response from you. Please check your email inbox for our message.
Thank you!
Q: Do you offer any support? No response to email for a week
I have used many integrations in the past and was looking forward to getting started with this, but there was a conflict when installing this alongside one of my plugin, which this is supposed to integrate with. I messaged online and sent an email but no response so the product is not usable as the site claims.
If I dont get a response in the next few days this will be getting a refund.
We sincerely are sorry for the inconvenience caused and for the delay in our response.
We have already replied to your email, and we kindly ask you to check your inbox. Additionally, please ensure that you're using the latest version of Bit Integrations, as we've resolved a conflict issue in Bit Integrations Pro v2.3.3.
I want to buy for now only 1 code, but first I want to do the tests in a test environment and then move it to production, can I with only 1 code then make the move from test to production, Thank you.
Q: Anyway You Could Extend the Deal?
I was away from my computer but was planning on getting this, dont remember a countdown, thanks!!
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Q: Bit Integrations - Save Our Data - Fix Our Pro Subscription - [2024-12-15]
Bit Integrations - We bought this plugin lifetime via AppSumo, now somehow you have a bug in your system and we have lost our lifetime subscription, and your plugin says it will delete all our crucial data in 7 days!
-----
We are paying subscribers - who purchased lifetime Pro subscription - Fix this issue ASAP
-----
- We goto your Live Chat but it's been broken for months
- Plugin does not work correctly with Dropbox, and we spent weeks with your support, and you still do not fully and correctly interface with DropBox :(
- Now your plugin lost our lifetime subscription which we already paid for, disabled our pro version, and now says it will delete all our data
Please fix these issues and save our data ASAP
Share Bit Integrations
Hello SoftDesigns,
We haven’t encountered this problem with any of our other AppSumo users. It seems this issue might be specific to your site. Upon checking your subscription, we found that your license is still connected to this site: https://softart.io. Please confirm whether this site belongs to you by replying to this email at support@bitapps.pro.
Regarding live support, our service is not broken. You contacted our live support at 1:15 PM (GMT+6), which coincides with our lunch break. This is why the support was unavailable at that time. Our live support hours are 8:30 AM - 1:00 PM and 2:30 PM - 5:30 PM.
Thank you for your understanding.
And regarding the Dropbox issue, we emailed you on August 28 requesting further investigation. However, we didn’t receive a response from you. Please check your email inbox for our message.
Thank you!
Q: Do you offer any support? No response to email for a week
I have used many integrations in the past and was looking forward to getting started with this, but there was a conflict when installing this alongside one of my plugin, which this is supposed to integrate with. I messaged online and sent an email but no response so the product is not usable as the site claims.
If I dont get a response in the next few days this will be getting a refund.
Share Bit Integrations
We sincerely are sorry for the inconvenience caused and for the delay in our response.
We have already replied to your email, and we kindly ask you to check your inbox. Additionally, please ensure that you're using the latest version of Bit Integrations, as we've resolved a conflict issue in Bit Integrations Pro v2.3.3.
Verified purchaser
Great! Thank you. Seem to be OK now
Q: What are the differences with the future Bit Pi?
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So?
Q: Test Site
I want to buy for now only 1 code, but first I want to do the tests in a test environment and then move it to production, can I with only 1 code then make the move from test to production, Thank you.
Abdul_Kaioum
Nov 29, 2024A: You can try the pro version from here: https://towp.io/
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