Bitrix24

Overview

Bitrix24 is a collaboration suite offering a variety of communication and collaboration tools, perfect for distributed teams.

Bitrix24 CRM offers an unlimited database of customers, which you can segment by sales volume or specific items or services bought. You can use its live chat widget and web forms to connect with leads right from your website, getting their contact information for later follow-up. You can also capture lead information from social media channels through the messenger.

With Bitrix24, you can set up sales automation routines to send notifications, emails, SMS, and messages to nurture leads throughout the funnel. You can also automate things like creating documents within the CRM or assigning leads and clients.

Create and send proposals and invoices directly from Bitrix24 CRM. Invoice statuses can sync automatically with your accounting software. Give clients the option to pay invoices by credit card, wire transfer, PayPal, or 20+ other online payment processors.

This CRM solution can double as a call center with the options for inbound and outbound calls, IVR, call routing, and recording. Smart call tracking will match marketing channels with sales in the CRM. You can also use robocalling and text messaging to reach a larger audience.

Key features

• Visual sales funnels with analytics
• Automated sales funnels with notifications
• Live chat widget and web forms
• Call and appointment scheduling
• Proposal and invoice sending
• Email marketing with automated email sequences
• Connects to social channels for lead generation
• Text messaging for inbound/outbound calls
• Integrates with MailChimp, Slack, and more