Overview

Bitrix24 is a collaboration suite offering a variety of communication and collaboration tools, perfect for distributed teams.

Bitrix24 CRM offers an unlimited database of customers, which you can segment by sales volume or specific items or services bought. You can use its live chat widget and web forms to connect with leads right from your website, getting their contact information for later follow-up. You can also capture lead information from social media channels through the messenger.

With Bitrix24, you can set up sales automation routines to send notifications, emails, SMS, and messages to nurture leads throughout the funnel. You can also automate things like creating documents within the CRM or assigning leads and clients.

Create and send proposals and invoices directly from Bitrix24 CRM. Invoice statuses can sync automatically with your accounting software. Give clients the option to pay invoices by credit card, wire transfer, PayPal, or 20+ other online payment processors.

This CRM solution can double as a call center with the options for inbound and outbound calls, IVR, call routing, and recording. Smart call tracking will match marketing channels with sales in the CRM. You can also use robocalling and text messaging to reach a larger audience.

Key features

Visual sales funnels with analytics
Automated sales funnels with notifications
Live chat widget and web forms
Call and appointment scheduling
Proposal and invoice sending
Email marketing with automated email sequences
Connects to social channels for lead generation
Text messaging for inbound/outbound calls
Integrates with MailChimp, Slack, and more

Bitrix24 Questions

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