1-can we use our knowledge base for training AI responses? 2-do we need professional account in social media? 3-does it work personal fcb account or page? 4- do you have rules for the IA to not be banned when composing a reply? 5- can we use subdomain instead of main domain? 6-can we put a link from a post found by ourself and not listed in bizreply to use AI to reply that post? 7-can we use only niche keywords without brand name or our website? Thank
Founder Team
Zawwad_Bizreply
Jan 19, 2026
A: Hi there!
1. Yes, you can use your knowledge base to train the AI responses. All you need to do is create your own custom prompt and make sure it is chosen when you are generating a response. 2. Bizreply does not connect your social media accounts with the platform, so any social media account you use should work. 3. If you mean, does it bring posts from facebook account and pages, then yes it...
Hello, is it fully mandatory to have a paid plan ofr GPT or gemini in order to use the service ?
Thanks
Founder Team
Zawwad_Bizreply
Jan 17, 2026
A: HI there!
It is not mandatory to use GPT or Gemini, you can use any LLM you want to. Our BYOK is set to give our clients the freedom to choose the LLM they prefer. BYOK is only needed if you generate an AI response.
Feel free to let us know if you have any other queries🚀
Lot's of people ask for recomendations in Facebook groups. I would like my company to be recommended. Will this help me with this task?
Founder Team
Zawwad_Bizreply
Jan 13, 2026
A: Hi there!
Yes, using the right keywords, you can find posts from Facebook public pages and groups to do recommend your company, however due to some meta restrictions, mentions from the private groups are not fetched.
Hope this helps! Feel free to let us know if you have any other queries! 🚀
Hi Zawwad. I would like to start using it in the next week, so I have put a request in via support for it to be added. Thank you very much for this, I am very grateful. Is there any specific guidance on how to go about getting it (Or any API) to work once the integration has been done. I may have been looking in the wrong place but I couldn't see anything!
Q: one-time credit mentions
Hi,
1-cannot find how many mentions credits for each tier? how many?
2-in your website , agency have less mentions as the startup, why?
thank
Share BizReply
Q: Features questions
1-can we use our knowledge base for training AI responses?
2-do we need professional account in social media?
3-does it work personal fcb account or page?
4- do you have rules for the IA to not be banned when composing a reply?
5- can we use subdomain instead of main domain?
6-can we put a link from a post found by ourself and not listed in bizreply to use AI to reply that post?
7-can we use only niche keywords without brand name or our website?
Thank
Zawwad_Bizreply
Jan 19, 2026A: Hi there!
1. Yes, you can use your knowledge base to train the AI responses. All you need to do is create your own custom prompt and make sure it is chosen when you are generating a response.
2. Bizreply does not connect your social media accounts with the platform, so any social media account you use should work.
3. If you mean, does it bring posts from facebook account and pages, then yes it...
Share BizReply
Q: Is a paid plan from GPT or Gemini needed ?
Hello, is it fully mandatory to have a paid plan ofr GPT or gemini in order to use the service ?
Thanks
Zawwad_Bizreply
Jan 17, 2026A: HI there!
It is not mandatory to use GPT or Gemini, you can use any LLM you want to. Our BYOK is set to give our clients the freedom to choose the LLM they prefer. BYOK is only needed if you generate an AI response.
Feel free to let us know if you have any other queries🚀
Share BizReply
Q: Does this search Facebook groups?
Lot's of people ask for recomendations in Facebook groups. I would like my company to be recommended. Will this help me with this task?
Zawwad_Bizreply
Jan 13, 2026A: Hi there!
Yes, using the right keywords, you can find posts from Facebook public pages and groups to do recommend your company, however due to some meta restrictions, mentions from the private groups are not fetched.
Hope this helps! Feel free to let us know if you have any other queries! 🚀
Share BizReply
I wasn't even sure there was such a thing as public groups
Verified purchaser
Hi there!
Yes, there are both public and private groups, Bizreply can pull mentions from most Public pages and groups.
Q: Does this work with xAI API
Hi, Does this work with xAI API. I typicallynuse Grok 4
Zawwad_Bizreply
Jan 13, 2026A: Hi there!
We currently don't have the xAI API integration, but it's super easy for us to implement.
If you need it urgently, please give us a message on support and we can integrate within 48 working hours. Thanks!
Feel free to let us know if you have any other queries or suggestions 🚀
Share BizReply
Verified purchaser
Hi Zawwad. I would like to start using it in the next week, so I have put a request in via support for it to be added. Thank you very much for this, I am very grateful. Is there any specific guidance on how to go about getting it (Or any API) to work once the integration has been done. I may have been looking in the wrong place but I couldn't see anything!
Verified purchaser
Thank you very much! 😊
Verified purchaser
Your welcome!