Lot's of people ask for recomendations in Facebook groups. I would like my company to be recommended. Will this help me with this task?
Founder Team
Zawwad_Bizreply
Jan 13, 2026
A: Hi there!
Yes, using the right keywords, you can find posts from Facebook public pages and groups to do recommend your company, however due to some meta restrictions, mentions from the private groups are not fetched.
Hope this helps! Feel free to let us know if you have any other queries! 🚀
Hi Zawwad. I would like to start using it in the next week, so I have put a request in via support for it to be added. Thank you very much for this, I am very grateful. Is there any specific guidance on how to go about getting it (Or any API) to work once the integration has been done. I may have been looking in the wrong place but I couldn't see anything!
Q: Can we use BizReply to find Brand mentions only
Hi,
I am not sure if we are happy to AI reply to all brand mentions, so I wonder if we can still answer from the interface directly to the comment manually instead of using the AI to auto generate the answer?
Founder Team
Zawwad_Bizreply
Jan 13, 2026
A: Hi there!
Bizreply does not connect your social accounts with the platform to keep your account from getting flagged down and banned. Hence you can copy the response and paste it directly in the post bizreply has fetched for you. When you view post, you will be taken directly to the post.
There is an option where you can write you own replies. When you view post, you will be taken directly...
You missed my followup question: Does that mean if i add their @ handle for example "@competitorusername" as a negative keyword, posts from them won't show but if I have "competitor name" as a keyword i will still get the other posts even if the keyword is the same as their username? I noticed your competitor Oct**ens has the feature where you can exclude specific account posts, can you please add this feature?
Founder Team
Zawwad_Bizreply
Jan 5, 2026
A: Hi there
Sorry to miss your follow-up question. I think this should possibly work. Compared to Octolens we have a similar feature called "negative keyword" where you can exclude posts that contains the keyword.
Thank you for the suggested feature, I am forewarding this to the product team. Based on their research we will be able to tell you the expected ETA and feasability of this feature....
Q: Is a paid plan from GPT or Gemini needed ?
Hello, is it fully mandatory to have a paid plan ofr GPT or gemini in order to use the service ?
Thanks
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Q: Does this search Facebook groups?
Lot's of people ask for recomendations in Facebook groups. I would like my company to be recommended. Will this help me with this task?
Zawwad_Bizreply
Jan 13, 2026A: Hi there!
Yes, using the right keywords, you can find posts from Facebook public pages and groups to do recommend your company, however due to some meta restrictions, mentions from the private groups are not fetched.
Hope this helps! Feel free to let us know if you have any other queries! 🚀
Share BizReply
I wasn't even sure there was such a thing as public groups
Q: Does this work with xAI API
Hi, Does this work with xAI API. I typicallynuse Grok 4
Zawwad_Bizreply
Jan 13, 2026A: Hi there!
We currently don't have the xAI API integration, but it's super easy for us to implement.
If you need it urgently, please give us a message on support and we can integrate within 48 working hours. Thanks!
Feel free to let us know if you have any other queries or suggestions 🚀
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Verified purchaser
Hi Zawwad. I would like to start using it in the next week, so I have put a request in via support for it to be added. Thank you very much for this, I am very grateful. Is there any specific guidance on how to go about getting it (Or any API) to work once the integration has been done. I may have been looking in the wrong place but I couldn't see anything!
Verified purchaser
Thank you very much! 😊
Q: Can we use BizReply to find Brand mentions only
Hi,
I am not sure if we are happy to AI reply to all brand mentions, so I wonder if we can still answer from the interface directly to the comment manually instead of using the AI to auto generate the answer?
Zawwad_Bizreply
Jan 13, 2026A: Hi there!
Bizreply does not connect your social accounts with the platform to keep your account from getting flagged down and banned. Hence you can copy the response and paste it directly in the post bizreply has fetched for you. When you view post, you will be taken directly to the post.
There is an option where you can write you own replies. When you view post, you will be taken directly...
Share BizReply
Q: Followup Question
You missed my followup question: Does that mean if i add their @ handle for example "@competitorusername" as a negative keyword, posts from them won't show but if I have "competitor name" as a keyword i will still get the other posts even if the keyword is the same as their username? I noticed your competitor Oct**ens has the feature where you can exclude specific account posts, can you please add this feature?
Zawwad_Bizreply
Jan 5, 2026A: Hi there
Sorry to miss your follow-up question. I think this should possibly work. Compared to Octolens we have a similar feature called "negative keyword" where you can exclude posts that contains the keyword.
Thank you for the suggested feature, I am forewarding this to the product team. Based on their research we will be able to tell you the expected ETA and feasability of this feature....
Share BizReply
Please provide an eta as soon as you can. Thanks