Q: 1. Can we change the Tracked Keywords anytime?
2. I'm on free trial, and I noticed that there is no credit counter for "mentions". Only for keywords, projects, and replies. Do we get unmetered mentions while on free trial?
3. Do the project details (brand, domain, description) have any effect on scraping of keywords or mentions? Or for generating AI responses? Or it has no effect or bearing at all?
4. Will KW Tracker & AI Replies still work if we run out of Mention Credits?
5. I read in this Q & A section that we can still use BizReply even if we run out of Mention Credits. How?
6. I'm getting a "hit or miss" while on free trial:
a.) I selected a specific country and BizReply included results from other countries that I did not select. Sadly, this will consume unnecessary credits. Will this improve?
b.) I added keywords that I know exist. But they did not appear on the result.
Zawwad_Bizreply
Jan 7, 2025A: Hi!
1. Yes, you can change tracked keywords anytime.
2. For now, we have provided a healthy number of mentions on a free trial the specific number likely isn't showing. Updating that!
3. The project details effect the AI responses, you can use these data when creating the custom prompts!
4. The AI responses will work but not keyword tracking without mention credits.
5. Other that keyword tracking, there are multiple other features on the application which can be used without mention credits.
6. For search, we go through millions of posts every day to find the mentions. We are constantly working on improving our search which would decrease unnecessary credit consumptions hopefully. The country based search is additionally much more complex and unlikely to be 100% accurate as posts usually don't have country data.
Feel free to let us know if you have any other queries! 🚀