Can it exclude posts fetching from specific social accounts? For example, if i am targeting a competitor name as a keyword I would not want posts from their social profile that mention the keyword?
Thanks
Founder Team
Zawwad_Bizreply
Dec 30, 2025
A: Hi there!
Yes, you can exclude posts from your competitors site. Best way is to use their name as a negative keyword, but if you are targetting their name as your own keyword it would become reduandant.
In this case I would suggest perhaps using their username in different social media as a negative keyword, for example for instagram it might be "@competitorusername".
Does that mean if i add their @ handle for example "@competitorusername" as a negative, posts from them won't show but if I have "competitor name" as a keyword i will still get the other posts even if the keyword is the same as their username? I noticed your competitor Oct**ens has the feature where you can exclude specific account posts
any plan to allow us to analyze the content and time evolution of keywords ? For example we could track what our competitors are posting about, or see how much some keywords are mentioned over time.
I wished there was at least a database that gathers the new findings.
A csv export would be nice as well.
IMHO the subscription is way too expensive if we cannot auto-build, analyze, and export that data. What is your roadmap ? Thank you
Founder Team
Zawwad_Bizreply
Dec 27, 2025
A: Hi there!
This is our roadmap: https://bizreply.featurebase.app/roadmap
Currently the features you've mentioned are not available. We love the suggestions you've given us, and I will talk to the product team about it. If there is enough user demand for this feature, we will try to bring it on sooner.
Feel free to let us know if you have any other queries or suggestions 🚀
Hi! I was really excited about the "unlimited replies" but it seems like I have to use my own OpenAI key and pay for each API call through OpenAI. Is that correct? If not, any support with setting this up properly would be greatly appreciated.
Seems like a great tool but if the replies aren't truly a part of it, that really takes the wind out of my sails.....
Founder Team
Zawwad_Bizreply
Dec 11, 2025
A: Hi there! In Bizreply we actually have a BYOK(Bring Your Own Key) model, this is so that our customer can use any LLM of their own choice. Currently we are integrated with Open AI, Claude, Straico, Gemini, Open router and more
Hope this helps! Feel free to let us know if you have any other queries! 🚀
Q: Suggestion: How about bulk upload and bulk removal of keywords?
I am sure all of us would be excited about this! ;) Please add this asap!!! Would be so much more convenient! Saying this, you did a great job creating this social listening masterpiece! ;)
Founder Team
Zawwad_Bizreply
Nov 26, 2025
A: Hi there!
Firstly, thank you so much for your compliment, we really appriciate it. About bulk upload and removal, this is something we have sent to the product team and the technical team. Your suggestion means a lot to us, because we want to listen to you and provide you with the features you want. As soon as the techteam and product team can make this feature viable we will add it.
Great!!! :) After testing the next days and then use this more frequently I surely have some suggestions waiting! Thank you for blazingly fast answer here!
Q: Exluding Specific Social Accounts
Hi,
Can it exclude posts fetching from specific social accounts? For example, if i am targeting a competitor name as a keyword I would not want posts from their social profile that mention the keyword?
Thanks
Zawwad_Bizreply
Dec 30, 2025A: Hi there!
Yes, you can exclude posts from your competitors site. Best way is to use their name as a negative keyword, but if you are targetting their name as your own keyword it would become reduandant.
In this case I would suggest perhaps using their username in different social media as a negative keyword, for example for instagram it might be "@competitorusername".
Hope this helps! Feel...
Share BizReply
Does that mean if i add their @ handle for example "@competitorusername" as a negative, posts from them won't show but if I have "competitor name" as a keyword i will still get the other posts even if the keyword is the same as their username? I noticed your competitor Oct**ens has the feature where you can exclude specific account posts
Q: No daily auto-report?
I set daily fetching, but I get no daily email giving me a clear view of newly posted content ?
Zawwad_Bizreply
Dec 27, 2025A: Hi there!
If you have daily fetch on, the mentions will automatically fetch daily data in 24 hours interval. All you have to do is log back into Bizreply.
You can also try the instant fetch, if you set the frequency to daily, you will instantly get new set of data.
Hope this helps! Feel free to let us know if you have any other queries! 🚀
Share BizReply
Q: coming features ?
Hi,
any plan to allow us to analyze the content and time evolution of keywords ?
For example we could track what our competitors are posting about, or see how much some keywords are mentioned over time.
I wished there was at least a database that gathers the new findings.
A csv export would be nice as well.
IMHO the subscription is way too expensive if we cannot auto-build, analyze, and export that data.
What is your roadmap ?
Thank you
Zawwad_Bizreply
Dec 27, 2025A: Hi there!
This is our roadmap: https://bizreply.featurebase.app/roadmap
Currently the features you've mentioned are not available. We love the suggestions you've given us, and I will talk to the product team about it. If there is enough user demand for this feature, we will try to bring it on sooner.
Feel free to let us know if you have any other queries or suggestions 🚀
Share BizReply
Q: Question about Replies
Hi! I was really excited about the "unlimited replies" but it seems like I have to use my own OpenAI key and pay for each API call through OpenAI. Is that correct? If not, any support with setting this up properly would be greatly appreciated.
Seems like a great tool but if the replies aren't truly a part of it, that really takes the wind out of my sails.....
Zawwad_Bizreply
Dec 11, 2025A: Hi there! In Bizreply we actually have a BYOK(Bring Your Own Key) model, this is so that our customer can use any LLM of their own choice. Currently we are integrated with Open AI, Claude, Straico, Gemini, Open router and more
Hope this helps! Feel free to let us know if you have any other queries! 🚀
Share BizReply
Literally came here looking this up because I just discovered the same thing with these "unlimited" replies 😫😭
Q: Suggestion: How about bulk upload and bulk removal of keywords?
I am sure all of us would be excited about this! ;)
Please add this asap!!! Would be so much more convenient!
Saying this, you did a great job creating this social listening masterpiece! ;)
Zawwad_Bizreply
Nov 26, 2025A: Hi there!
Firstly, thank you so much for your compliment, we really appriciate it.
About bulk upload and removal, this is something we have sent to the product team and the technical team. Your suggestion means a lot to us, because we want to listen to you and provide you with the features you want. As soon as the techteam and product team can make this feature viable we will add it.
Feel...
Share BizReply
Verified purchaser
Great!!! :) After testing the next days and then use this more frequently I surely have some suggestions waiting! Thank you for blazingly fast answer here!