Q: Eyeing product - questions based on what I learned
This looks great BUT I do have a few question before deciding to purchase:
1) There seems to be a lot if questions regarding these credits where one person used literally 3K just getting used to the system. What exactly are these credits used for is there a way to cap them daily so we can spread them out.
2) Can we have a keyword phrase? Example) "ice cream" or " vegetarian diet"
3) When did BizReply go into business?
4) What has been the turnaround in customer support questions?
5) If your plan names change will we get mapped to the new plan?
Zawwad_Bizreply
Dec 18, 2024A: Hi! We are happy to answer your questions!
1. Yes, you can definitely cap the mentions (for example, 20 per day maximum); we ONLY charge a mention when we find one.
2. Yes, you can have a phrase.
3. We have been operating for 6 months now.
4. On our live chat support, our average response time is between 6-12 hours.
5. Yes, we plan to map equally if there are any changes.
Feel free to let us know if you have any other queries! 🚀