Blastable Reviews

Like many people on AppSumo, I often buy products based on their potential rather than what they currently offer. Lifetime deals are always a gamble—you buy in with the hope that the product will improve steadily over time.
Unfortunately, this has been a deeply disappointing experience.
Since purchasing Blastable, I’ve seen no meaningful updates or improvements to the platform. The website and UX feel extremely dated and poorly executed, and the documentation looks rushed and unprofessional. It does not inspire confidence in the product or the team behind it.
What concerns me most is the lack of visible progress over a long period. Combined with the aggressive push for lifetime deals across multiple verticals, it gives the impression that this product may not have a sustainable long-term future. I struggle to see why anyone would subscribe to this platform in its current state.
As business owners, we accept that buying tools like this is part of the cost of doing business—and that sometimes the gamble pays off, and sometimes it doesn’t. Unfortunately, this is one of those cases where it hasn’t.
In practical terms, the product has been a complete waste of money for me. I haven’t been able to successfully send a single email using the platform.
This experience has made me far more cautious about purchasing AppSumo deals going forward. Not all products live up to their promises, and this one, sadly, falls well short

We wanted this to work as our go to platform for email marketing. We have invested in the Tier 4 as it seemed as a decent and promising tool for sending out email campaigns but:

- The 24/7 Live Support chat does not exist - and it is clearly stated in the product page
- The Support is really slow, and what is worse is their tone of communication like "If you don't like it you can use MailChimp"
- There is a limit of 1000 contacts per day for importing subscribers, and we have a client list of 8000+ subscribers so we have to tell them something like "We will send the campaign in 8 days" - There is no mention of this in the offer
- From name field does not accept UTF-8 characters which is really unacceptable, and what is worse is the Support's answer "This is an english dominant platform." LOL
- Emojis in the email content are stripped
- HTML editor is a partial HTML editor which strips some of the code, it would be nice if we could completely define the HTML for the email, and WYSIWYG editor seems a bit outdated, it offers Flash :D
- You cannot translate the unsubscribe text in the email footer, etc.
- Analytics is pretty basic, you cannot see which subscribers opened, clicked or unsubscribed (or we do not know how)
- You cannot make the segment based on the subscribers that did not open the specific campaign
- UI is not so good, but that is the least of our concerns

What do we like?

- The speed of the app is ok, it rarely has delays on loading
- Upload of the contacts is fast and the "verification" is also ok

To conclude - it is a promising tool, but at the moment it lacks quicker support, no limit import of contacts, support for the UTF-8, and better analytics.

REPLY:

1. There is no chat support, 24/7 or not
2. Concerning the support ticket response time, I can provide the evidence it takes a long time to respond, if anyone is interested
3. Sending limit is one thing, not being able to upload the contacts is another thing, as I have informed the AppSumo as well the same list uploaded to MailChimp (which is a bit more reputable than Blastable) was accepted completely and Blastable is rejecting it in full. Of course, emails were first verified with Reoon email verifier twice
4. These characters are supported by widely recognised UTF-8 character encoding standard so I do not see any problems with using it on Blastable also
5. Your editor is outdated, please there are options to embed Flash which is unsupported from 2017
6. Ok, fair enough

Hard lesson learned from our side, we have actually lost a client due to being unable to use the platform as advertised to deliver the service, so no other reasoning is needed after this negative business outcome.

What is the worst experience in trying to get the support from Blastable is the dismissive tone of its owner Justin, everything comes to "If you don't like it go to MailChimp", while keeping the Tier 5 money we paid. You should learn how to communicate with clients, and this is certainly not the way to do it.

Good luck with your business.

Blastable has exceeded my expectations in every way. From its ease of use to its robust features and stellar customer support, I highly recommend Blastable to anyone looking to elevate their email marketing game. It's worth every penny!

Despite being a startup, the team behind Blastable has gone above and beyond to provide exceptional support. Their commitment to helping users succeed is truly impressive.

I’m surprised by some of the low-star reviews mentioning its lack of cold email features—it’s clear that Blastable is designed to focus on high deliverability, and it excels at that. If you’re looking for a tool that ensures your emails reach the inbox, this is the one.

The value for money is outstanding—big bang for the buck! I haven’t even scratched the surface of all the features they offer, but I’m excited to explore further. Blastable is already proving to be a solid investment.

Highly recommend for anyone serious about deliverability and email campaigns!

No, I am not an employee nor was I paid for this review.

Ironically, it comes from someone who purchased the product and loved its ease of use, value, and power and because we are sending out refresh and colder campaigns, we are not the ideal fit for a reputable platform like Blastable as 10% open rates will not cut it.

This product is ideal for any business that needs to communicate efficiently and quickly with established customers and typically gets open rates of 25 to 50% neighborhood.

As we all know, the most important component of email marketing is getting your message to the inbox, and Blastable gets that done extremely well. They are very protective of their IPs reputation and ensure that only messages that adhere to best practices are allowed on their platform.

So, if you are a high-volume spammer, this is not the platform for you.

However, if you are a legitimate business that needs to communicate with your customers and get inboxed, then search no further because, for the price and what they provide, Blastable is the way to go!