Based on my experience, this software was not usable because I could not get it to install on my computer despite submitting a service request and spending several days emailing back and forth with the software owner to troubleshoot the problem. After the owner said he would “look into this” and “try” a next step, I never received the promised follow-up, and I ultimately canceled the purchase six days later due to the unresolved issue. What made the experience worse was the lack of accountability and professionalism afterward when the owner re-engaged as if the prior thread hadn’t happened, and then responded by telling me to Google a solution instead of providing proper support. Overall, the installation failure combined with poor follow-through and dismissive customer service left me with no confidence in the product or the company’s support.