Q: Errors, users, authors
We have been trying to setup the new account but are hitting repeating errors.Tried contacting tech support, waiting still.
How many admin users are available at each tier level?
How many author users are available at each tier level?
The system shows errors that says there can only be one user, but there can be author avatars who are not users. Then ignoring the error, we can add other author users but not admin users.
It seems that you only allow 1 admin user in total at the $79 tier 1 level. Is that right? (If so, there needs to be enough for me to have team members help.).
Can you please clearly add information about seats/users, roles, limits, etc.
I have other team members who I want to help and have unique login.
This is a deal killer if everyone needs to share the same credentials to share admin functions.
Mayeen_Blogify.ai
Jun 10, 2025A: Hi B_Beach,
Here are the user limits for each tier:
Tier 1 – Starts with 1 seat
Tier 2 – Starts with 2 seats
Tier 3 – Starts with 3 seats
Tier 4 – Starts with 5 seats
Tier 5 – Starts with 10 seats
There are no role restrictions—any user can be assigned the role of Admin, Editor, or Author.
When you invite someone using a unique email address and they join your team, they are counted as an active user. Each active user will have their own login credentials, and you will be able to assign them any role you want.
In addition to active users, you can also create inactive "Author Profiles". These profiles will appear on your published blog (only on supported platform), but they don’t count toward your seat limit. Unless they are invited and actively using Blogify.
I hope this clarifies your questions.