After thoroughly testing the plan included in this AppSumo deal, I regrettably have to give it just 1 taco.
The limitations within this deal itself make normal CRM workflows surprisingly difficult. AppSumo has clarified they don’t permit reviews that go too deeply into these restrictive elements, so I won’t elaborate in excess — but the constraints baked directly into this plan significantly hinder practical use. This isn’t about features outside the deal; it’s about how the included features actually operate.
A good example is invoicing. While the deal includes invoicing tools and Bloom explicitly lists “services” as invoice-able items, I discovered that invoices can only be sent when a project is set to “active.” That might sound small, but it becomes problematic the moment you work with ongoing or yearly services tied to completed projects. In the real world, clients often receive recurring invoices after a project is technically completed — yet the structure of this included plan doesn’t accommodate that without forcing an awkward workaround. For business users relying on clean financial workflows, this creates uncertainty about whether the tool behaves as advertised.
I also ran into multiple activation issues, and support has unfortunately not eased those concerns. Replies have been slow — sometimes days — and difficult to obtain. When responses did arrive, they tended to create even more confusion, especially around how upgrades work within this deal. For software marketed for professional use, the lack of clarity and reliability is troubling.
What stands out most, though, is how a deal with such restrictive mechanics and unclear support expectations made it through AppSumo’s approval process in the first place. As a longtime Sumo-ling, it’s disheartening to watch the platform increasingly approve deals that feel more limiting, more confusing, and, in this case, not entirely aligned with how the features appear at first glance. It creates the unfortunate impression that AppSumo’s quality standards may be slipping.