Botsify Questions

Showing 1 - 5 of 111 questions
Sharon_fSharon_f
Sharon_f
Nov 2, 2024
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Q: Hello, will you be adding the ReachOwl app to AppSumo? I think it would be a big success!

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roijohn862roijohn862
roijohn862PLUS
Aug 2, 2021
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Q: Regret missing this.

Can it be brought back?

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justin162justin162
justin162
Aug 1, 2021
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Q: If my Twilio account has WhatsApp?

Would you allow WhatsApp through Twilio?

Founder Team
Shahroz_Botsify

Shahroz_Botsify

May 15, 2024

A: No, Twilio can't be connected with WhatsApp.

Thanks

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ShopaholicShopaholic
ShopaholicPLUS
Jul 30, 2021
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Q: For the 10 stacked codes, is 5M visitor per month per website or total?

If total, that's very limiting for eCommerce use.

Does this app have the ability to let live agents take over? If so, how many agents allowed? Is there also transfer capability between agents? How about departments?

Do you have integration with other support software like Abhisi or Labidesk?

Is this completely whitelabel?

How about custom domains? How many CNAME is allowed for max stacked codes?

Founder Team
Shahroz_Botsify

Shahroz_Botsify

May 14, 2024

A: Hi Andy,
Hope you are doing good.

The limit is for Unique users only and we did alot of brainstorming by seeing numbers. Also the limit is for all bots not for the one.

Botsify is not a complete typical live chat platform but Chatbot so yes you can handover chats to live agent from chatbot and even transfer chats to different agents but departments are not available currently.

If the tools...

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tocatoca
tocaPLUS
Jul 29, 2021
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Q: What is a subaccount?

Can I have the system working on my multiple websites? I have a travel agency and have several sub-brands managed centrally.

Founder Team
Shahroz_Botsify

Shahroz_Botsify

May 15, 2024

A: Hi Toca,

It means that you can invite your customers/clients to your white-label dashboard that will have your own branding and logo.

Yes you can create separate chatbots for specific websites and embed them.

Thanks
Shahroz

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