Are you back soon? | BrainCert

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joel_mPLUS

Feb 27, 2025

Q: Are you back soon?

New deals coming?

Founder Team

Yasin_BrainCert

Feb 27, 2025

A: Unfortunately, we are no longer offering a LTD for BrainCert LMS. However, you can explore our current monthly and annual plans by reaching out to our sales team via website chat for discount.

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I'm asking here because your online chat sales person 'Abdul' isn't responding to my questions. can you please explain what the difference between learner and CRM contact? if they're a enrolled in a course, they're not counted as a CRM contact? how do they become a CRM contact in the first place? I thought a contact can only be added into the system when they buy a course? which then means they become a learner?
As a tier 4 purchaser, I have been through every support avenue, support articles, your chatbot, and am waiting for live onboarding. Apparently the only way to enroll students manually is through group access. And now AppSumo purchasers no longer have access to groups? This basic functionality has been restricted to "Enterprise" users? Please fix this immediately. On your sales page, and in all of your documentation, this necessary setting to use your platform is proudly explained and promised. In other words, WTF? How can your PRO multi-tier buyers actually use your platform?
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