I am not sure, but support has ghosted me, and I want clear direction before I'm forced to ask for a refund and then everyone loses. I purchased this tool less than 30 days ago and set up my account with my work email. I am no longer with the company and no longer have access to my Google Login Credentials to log in to Branalyzer. I am still within the 60-day refund, but I dont want a refund. Is...
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Hi As I bought a deal when you were on dealify before AppSumo, I cant see which level my plan is on - so have a bit hard time seeing which tier / level I perhaps should upgrade to. - In my admin board all it says is "400 credits", is that searches per month? or how?
Kind regards Henrik
Founder Team
Branalyzer
Dec 2, 2025
A: Hi Henrik,
Please send us your email and user code, and we’ll review your plan and get back to you by email.
Best regards,
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I want to know if 4 codes (1000) and 8 codes (2000) have difference only in extra 1000?
I read most comments and questions , I am not very clear about : - Very Serious Support Delays - Almost No Major Updates & Upgrades since 2023 - Very Important Issues - Outdated Data & Not Fresh Nor Real Time Extracted Data - No New Major Features - No Roadmap
If no replies to emails , delaying answers to...
Founder Team
Branalyzer
Dec 2, 2025
A: Hi,
Thank you for your detailed message and for sharing your concerns.
Currently, we have over 10,000 users using Branalyzer. You can try it for free before deciding to purchase—it’s the best way to see if it really helps you. Over the past period, we’ve focused on optimizing the Branalyzer core and integrating generative AI, which is a big improvement under the hood.
Regarding your question...
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Hello Branalyzer Team, I really like your product just it's been many days I've sent you email about adding additional credits to my account. Then I sent again another email. Got no reply from you & wondering why. AppSumo Team also sent 2 emails on my behalf to you. Email branalyzer@branalyzer.com doesn't seem to be working. Could you please write how to contact you? I really like your app so hope to hear from you soon. Thank you. Best greetings. Beata
Founder Team
Branalyzer
Oct 12, 2025
A: Hi,
Thank you for your kind words and for reaching out again — we really appreciate your patience and support!
Apologies for the delay in our replies. Your previous emails were received, but it seems some messages from AppSumo customers were temporarily delayed in our inbox.
Good news — your account has now been updated with the additional credits and everything should be working...
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Q: Why does Support Ghost you?
I am not sure, but support has ghosted me, and I want clear direction before I'm forced to ask for a refund and then everyone loses. I purchased this tool less than 30 days ago and set up my account with my work email. I am no longer with the company and no longer have access to my Google Login Credentials to log in to Branalyzer. I am still within the 60-day refund, but I dont want a refund. Is...
Share Branalyzer - All In One Brands Analysis Software
Q: Does the brand email research still work?
Have been trying to use this and nothing ever loads.
Share Branalyzer - All In One Brands Analysis Software
Q: Bought before you came to AppSumo (on Dealify)
Hi As I bought a deal when you were on dealify before AppSumo,
I cant see which level my plan is on - so have a bit hard time seeing which tier / level I perhaps should upgrade to.
- In my admin board all it says is "400 credits", is that searches per month? or how?
Kind regards
Henrik
Branalyzer
Dec 2, 2025A: Hi Henrik,
Please send us your email and user code, and we’ll review your plan and get back to you by email.
Best regards,
Share Branalyzer - All In One Brands Analysis Software
Hi,
Super thanks will do that :-)
Q: Issues & Delays + Buying Decision
I want to know if 4 codes (1000) and 8 codes (2000) have difference only in extra 1000?
I read most comments and questions , I am not very clear about :
- Very Serious Support Delays
- Almost No Major Updates & Upgrades since 2023
- Very Important Issues
- Outdated Data & Not Fresh Nor Real Time Extracted Data
- No New Major Features
- No Roadmap
If no replies to emails , delaying answers to...
Branalyzer
Dec 2, 2025A: Hi,
Thank you for your detailed message and for sharing your concerns.
Currently, we have over 10,000 users using Branalyzer. You can try it for free before deciding to purchase—it’s the best way to see if it really helps you. Over the past period, we’ve focused on optimizing the Branalyzer core and integrating generative AI, which is a big improvement under the hood.
Regarding your question...
Share Branalyzer - All In One Brands Analysis Software
Your answer in 2026 will not help.
Today was last day for my buying decision for your 8 or 4 codes.
Q: How to contact you about adding credits?
Hello Branalyzer Team, I really like your product just it's been many days I've sent you email about adding additional credits to my account. Then I sent again another email. Got no reply from you & wondering why. AppSumo Team also sent 2 emails on my behalf to you. Email branalyzer@branalyzer.com doesn't seem to be working. Could you please write how to contact you? I really like your app so hope to hear from you soon. Thank you. Best greetings. Beata
Branalyzer
Oct 12, 2025A: Hi,
Thank you for your kind words and for reaching out again — we really appreciate your patience and support!
Apologies for the delay in our replies. Your previous emails were received, but it seems some messages from AppSumo customers were temporarily delayed in our inbox.
Good news — your account has now been updated with the additional credits and everything should be working...
Share Branalyzer - All In One Brands Analysis Software