christa34Q: I purchased this deal and followed the instructions for redeeming.
However, when I click on my account icon in the top right corner, there is no "App sumo Code." There is a "coupon" option with a space to enter a code. I've pasted in my appsumo code and hit redeem, but it keeps giving me "code not valid" error message. I don't see any place in my account that says "Appsumo" code. Can you please tell me how to redeem my code?
Branalyzer
May 15, 2024A: Dear Christa,
I sincerely apologize for the inconvenience you're experiencing with redeeming your AppSumo code. We're aware of this issue, and our team has already resolved it.
Please try entering the code again. If you still face any problems, don't hesitate to reply to this email for further assistance.
Best regards,
Matt