Verified purchaser
Great Product, Great Support
UPDATE: Matt from Branding5 responded to my email within 20 minutes. He gave me a workaround that was quick and easy. With his workaround, I was able to generate the Branding5 report I needed. It was 42 pages chocked full of valuable insight. Very impressive!
Matt agreed that the 'edit section' button in Step 7 is a bit confusing. Quote: "We'll discuss how to improve this in the future."
If the quality of a company is revealed when you need support, Branding5 is top notch. It is quite refreshing to be on the receiving end of lightening fast support that actually solves the problem! 5 tacos for sure!
Original Review:
I just spent over 2 hours completing the process. The output is genuinely impressive, and the AI added insights I would never have thought about.
When I arrived at the last screen, I needed to edit some of the text in the top section before generating the final report.
When I click the 'edit section' button, instead of opening the edit window for that section, it goes to the beginning of process (step 1), The 'edit section' buttons on the other sections seem to work. I have emailed support, and waiting to hear from them.
This is a frustrating glitch. I am on a deadline and had planned to knock this out this afternoon. Now, I'm stuck and waiting....
I will update this review when I hear back from Branding5 support.