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Member since: Nov 2017Deals bought: 316
1 stars
1 stars
Posted: Oct 2, 2024

A Disappointing and Embarrassing Experience

I recently tried using BreezeDoc for an important agreement I needed signed by four parties from different parts of the world. I wish I had tested it properly before sending it out, because I ran into a massive issue that’s left me embarrassed and frustrated.

Here’s the problem: each signer needs to both initial on multiple pages and provide a final signature. However, when you click to add initials and then proceed to sign, the software changes all the initials into the full signature. There’s no way to keep both the initials and signature separate, even though the platform has distinct fields for both. This is a glaring bug that should have been caught during development.

What baffles me is how this product could be released in such a broken state. How can so much time be spent building a tool that doesn’t even work as intended? Now, I’ve already sent this document out, and it’s a huge rookie mistake on my part to trust this software without testing it fully first. I’ve been trying to get these signatures for almost a year, and this setback feels like a slap in the face.

Yes, BreezeDoc might say it’s free, but in reality, it’s costing me something more—my credibility with these people. Not to mention, I actually upgraded my account, thinking I’d use it more often. Big mistake. It’s not free if it’s causing this much embarrassment. And AppSumo, come on, really? I’ve heard the success stories about the founder, but it’s hard to respect when products like this get pushed out.

I’m left scrambling to find a reputable company to handle this signing process, because BreezeDoc is clearly not going to work for me. I can’t recommend this software to anyone in its current state.

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