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Member since: Feb 2024Deals bought: 14
2 stars
2 stars
Posted: Nov 28, 2024

Failed on my first 3 tries

I reallllly wanted to love this product. I was impressed with how easy it was to import my document and add the required signature, print name, and date lines. Then things took a turn.

Luckily, I sent a test copy of the agreement to myself first. On the first try, it allowed me to see just the first 2 of the 3 input fields. The date input was missing. So I deleted the document and started from scratch. On the 2nd attempt, none of the input fields showed up at all. I gave it one more chance, starting over again a 3rd time. Same issue. No input fields saved at all.

After that, I gave up. I was trying to finalize an agreement with a new client, and I can't afford to lose their trust by sending documents that won't work. If there is a known issue in process of resolution, please let me know! This was such a bummer.

Founder Team
David_AppSumoOriginals

David_AppSumoOriginals

Nov 29, 2024

Hey, Elletea! Thanks for the review here. Sorry you ran into these issues — that's definitely not normal.

Looking at the same email address for your BreezeDoc account as this AppSumo account you're writing a review, we don't see any created or sent documents. 🤔

Can you please email support@breezedoc.com with the account email address you used when creating these documents and running into these issues? That will help us troubleshoot and fix this issue ASAP.

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