shelley238

Verified purchaser

Deals bought: 1Member since: Oct 2025
2 stars
2 stars
Dec 1, 2025

Frustrated by Too Many Glitches

BreezeDoc was recommended for me as a free client platform where I could easily send forms and contracts to be filled out and signed by my clients. Initially, the forms sent and received fairly easily, but then clients were having trouble filling them out, so I needed to resend the forms multiple times which then put me over the monthly limit. So frustrating!

I then decided to upgrade to the lifetime (one level up from the free version) and nothing but problems occurred.
Issue #1: My clients could no longer finalize the forms, so I am forced to send them a pdf which I shouldn't have to do.
Issue #2: When my clients fill out the forms, their answers to questions overlap other sentences from other questions and I can't read what they've written.

There doesn't seem to be any customer service people to discuss these issues with as I would really like some help to rectify these issues. These issues don't make me feel very professional when I am continually making excuses for these problem.

How, who and where do I contact someone to discuss these problems? If I want to cancel my membership, again, who, how and where do I do this? Speaking to a human would be a stellar idea from one business owner to another.

Helpful?
Share
Ratings