MVP, but curious about growth
Sendfox was rather disappointing. With time it improved, but still feels a ways off of other viable competitors in the space (and is still branded). TidyCal is a solid offering, and something I use daily because it just works, and with improvements it has gotten better for sure. BreezeDoc is yet to be seen if it will go the way of Sendfox or the way of TidyCal, so I'm cautiously optimistic, but a client needed a signature tool and I was evaluating this for them, however, it lacks some key functionality that is not unique to their business, but seems to be lacking in many tools in this space - BreezeDoc could actually seize the opportunity to offer something that would set it apart.
The feature is: the ability to route submissions based on a selection field, or through a parameter in the URL, for example, if this document is used for an entire department, but a given submission is only ever intended for one person, rather than building out a form for every. single. person, it would be quicker and easier for the system to intelligently route submissions to the appropriate source - if that's done inside or outside the doc wouldn't really matter too much (such that inside the doc it could be a dropdown or selection field tied to a specific recipient). All of this should then tie into intelligent approval routing as well.
Links to documents do not appear to be a thing, meaning it's still very much a manual process to send these out for signatures, rather than embedding the document or linking to it on a site. The fields are otherwise pretty "dumb" - going back to the suggested feature, there's seemingly no way to associate a checkbox to a given value, so if you had an "accept or deny" checkbox for the user to select, you cannot associate a given field to a given value.
More gripes:
-You cannot easily export the data, only download the document.
-There is an audit trail, but it's not appended to the document, it's only available in "Activity" which also has no way to export that information to validate the document.
-The finalized document just has BreezeDoc branding on every page, but nothing that would otherwise tie it back to your company, or any sort of seed number to check against for tampering protection.
-Seemingly no ability to make a field required or not (if there is, I haven't been able to find it, so it's not intuitive if that's a thing)
-No way to format the date field
-The signature field just has a very basic text for the "text input" option which is sometimes not seen as a signature by certain parties, such that there needs to be an attempt at converting it to a 'reasonably believable signature' and not what is blatantly just typed text
At this point, I'm a bit exhausted from all of the areas this falls short. It's a decent enough deal, though would still like higher limits, all things considered, since it puts a decent cap on how much you can scale with the tool - and again, given the amount of shortcomings and limitations that currently exist, there's no guarantee you would want to scale with this tool anyway, so it would be hard to convince a client to invest in this, rather than just pay a monthly subscription for a competitor in the space that is able to deliver on most of the features and quality of life items one would expect.