A: Thanks for your question!

Private Member Chat can be used for either member-to-member or admin-to-member communication. Initially designed for real-time member interactions, it offers several features:

• Real-Time Messaging: Members can chat directly with each other.
• Image Sharing: Members can include images in their messages.
• Email Notifications: Members receive notifications for new messages.
• Dashboard Access: Members can access message threads from their dashboard.

For more details, check out:

— https://www.brilliantdirectories.com/private-member-chat-add-on

Additionally, here’s how to set up SMS text messages to notify members of new chat messages:

— https://www.brilliantdirectories.com/blog/send-real-time-sms-notifications-for-private-member-chat-messages

We also did a webinar on using the private member chat as a support channel between members and the website:

— https://www.brilliantdirectories.com/blog/utilize-private-member-chat-to-provide-live-member-support

Please let us know if you have any more questions - always happy to help!