Hello, I bought through appsumo (max tier) but my account does not reflect our purchase. I need help getting us online so we can use this great tool.
Founder Team
Claire_BrowserAct
Mar 19, 2026
A: Hello,
We’re sorry for the frustration this has caused.
Your AppSumo account and BrowserAct account are separate systems, so access will not sync automatically unless the activation link is completed successfully.
To activate your license, please follow these steps:
A: Hello, Thank you for reaching out. Our system monitoring shows that the website and services are currently up and running normally. It seems this might be a local issue. Could you please try the following quick troubleshooting steps? 1. Try accessing the site using an Incognito/Private browsing window. 2. Clear your browser cache and cookies. 3. Check if your ad-blocker might be interfering...
What are the use cases for t2? How do i know which tier is enough?
I dont have any url. Are there ways for this tool to help me find those?
No BoostSpace?
Founder Team
Claire_BrowserAct
Mar 3, 2026
A: Hi there — great questions. Let’s break this down clearly.
1.What are the use cases for Tier 2? How do you know which tier is enough? All tiers have the same core features. The main difference is monthly credit volume and how much automation scale you can run.
Tier 2 is typically suitable for: moderate lead generation weekly competitor monitoring local business scraping content/article...
Hi, can you please help with my workflow 82683458862844784. You can see in the logs that this workflow keeps failing with the error "Find element failed". This is about the "Message" button. However, even the screenshot shows that the button is clearly visible. Whenever I'm running the automation through make.com, it's failing. I've tried different variations of the prompt to explain where the button is. Please help fix this.
Founder Team
Claire_BrowserAct
Mar 3, 2026
A: Hi there — thank you for sharing the workflow ID.
After reviewing the logs, it appears that although the button is visible in the screenshot, the page may not have been fully ready when the click step executed.
Recommended fix: Add a Wait step before the “Click Message” step to allow the page to finish rendering and ensure the element becomes fully interactable. This typically improves the...
Q: I HAVE EDUCATIONAL ACADEMY PROVIDING OFFLINE TEACHING CAN YOU TELL ME HOW IT CAN COME HANDY FOR MY USE CASE
I HAVE EDUCATIONAL ACADEMY PROVIDING OFFLINE TEACHING. CAN YOU SUGGEST ME WITH 1-2 EXAMPLES, HOW IT CAN BE USED FOR MY USE CASE .
Founder Team
Claire_BrowserAct
Mar 3, 2026
A: Hi there — thank you for the thoughtful question.
Even for an offline educational academy, BrowserAct can significantly reduce manual research and repetitive admin work. Here are two practical ways you could use it:
Example 1: Local Market Research & Competitor Mapping
If you want to identify other tutoring centers in your city or collect contact details of local schools for partnerships,...
Q: LTD Not activated for our account?
Hello, I bought through appsumo (max tier) but my account does not reflect our purchase. I need help getting us online so we can use this great tool.
Claire_BrowserAct
Mar 19, 2026A: Hello,
We’re sorry for the frustration this has caused.
Your AppSumo account and BrowserAct account are separate systems, so access will not sync automatically unless the activation link is completed successfully.
To activate your license, please follow these steps:
Log in to your AppSumo account
Go to the Products page
Find your BrowserAct order
Click the Activation button
Use the...
Share BrowserAct
Q: Is the website down?
I can't get it to load.
Claire_BrowserAct
Mar 6, 2026A: Hello,
Thank you for reaching out. Our system monitoring shows that the website and services are currently up and running normally.
It seems this might be a local issue. Could you please try the following quick troubleshooting steps?
1. Try accessing the site using an Incognito/Private browsing window.
2. Clear your browser cache and cookies.
3. Check if your ad-blocker might be interfering...
Share BrowserAct
Q: Question
What are the use cases for t2? How do i know which tier is enough?
I dont have any url. Are there ways for this tool to help me find those?
No BoostSpace?
Claire_BrowserAct
Mar 3, 2026A: Hi there — great questions. Let’s break this down clearly.
1.What are the use cases for Tier 2? How do you know which tier is enough?
All tiers have the same core features. The main difference is monthly credit volume and how much automation scale you can run.
Tier 2 is typically suitable for:
moderate lead generation
weekly competitor monitoring
local business scraping
content/article...
Share BrowserAct
Q: BrowserAct fails to identify an element
Hi, can you please help with my workflow 82683458862844784. You can see in the logs that this workflow keeps failing with the error "Find element failed". This is about the "Message" button. However, even the screenshot shows that the button is clearly visible. Whenever I'm running the automation through make.com, it's failing. I've tried different variations of the prompt to explain where the button is. Please help fix this.
Claire_BrowserAct
Mar 3, 2026A: Hi there — thank you for sharing the workflow ID.
After reviewing the logs, it appears that although the button is visible in the screenshot, the page may not have been fully ready when the click step executed.
Recommended fix:
Add a Wait step before the “Click Message” step to allow the page to finish rendering and ensure the element becomes fully interactable. This typically improves the...
Share BrowserAct
Q: I HAVE EDUCATIONAL ACADEMY PROVIDING OFFLINE TEACHING CAN YOU TELL ME HOW IT CAN COME HANDY FOR MY USE CASE
I HAVE EDUCATIONAL ACADEMY PROVIDING OFFLINE TEACHING. CAN YOU SUGGEST ME WITH 1-2 EXAMPLES, HOW IT CAN BE USED FOR MY USE CASE .
Claire_BrowserAct
Mar 3, 2026A: Hi there — thank you for the thoughtful question.
Even for an offline educational academy, BrowserAct can significantly reduce manual research and repetitive admin work. Here are two practical ways you could use it:
Example 1: Local Market Research & Competitor Mapping
If you want to identify other tutoring centers in your city or collect contact details of local schools for partnerships,...
Share BrowserAct