BrowserAct Reviews

3.6

3.67 stars
3.67 stars
6

Taco ratings

3
0
2
0
1
Showing 1 - 5 of 6 reviews
konradd

Verified purchaser

Deals bought: 212Member since: Mar 2024
5 stars
5 stars
Oct 22, 2025

Like Magic!

This is by far the quickest and simplest scraping experience I've ever had.
Setting up the scraping required minimal skills, which is a rare find. The scraping flow functioned perfectly on my first attempt.
I do have some concerns about the security of my credentials and will need to investigate that further.
Initially, I purchased a Tier 1 plan with a healthy dose of skepticism just for testing, but I’m upgrading now. So far, I've found the credits to be quite generous.
Easy 5 Tacos from me. But will test further.

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b972a952469b49a1bf2a2ae36f9cfe56

Verified purchaser

Deals bought: 183Member since: Jun 2015
3 stars
3 stars
Oct 22, 2025

BrowserAct is a promising product but...

Hello,

I must say that BrowserAct is a promising product, and I like it. I will extend its review in the near future.

This is a must-have if you want to deal with captchas and extract data from websites easily.
The platform is in the active process of improvements and most of the time gives good results. Sadly, the outputs are not always as expected. I assume that this is because AI does not always provide the same answer, although the same prompt is in use. Sometimes the output format differs, and other times the answer is completely useless. But I assume this will be improved over time.

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Regarding the Dealify situation descrived here: https://appsumo.com/s/1yu3icd/ , I purchased RemoteSpace Tier 3, and my experience was a different one:

1. I received an email offering me a refund or a migration to BrowserAct.
2. I requested support in BrowserAct's and RemoteSpace's Discord servers regarding this situation in order to know the conditions of the migration.
The terms I was offered were the following:

"For the regular tiers, the credits are monthly cumulative:
Tier 1 = 10,000 credits/month
Tier 2 = 20,000 credits/month
Tier 3 = 30,000 credits/month"

3. I accepted the migration and provided the email address of my BrowserAct account. The issue is that the migration was never processed; my BrowserAct account remained as a free one until I upgraded it thanks to this AppSumo promotion.

I must say that I received an additional email after the one offering me the BrowserAct migration or refund. That email told me that "RemoteSpace will not be processing direct refunds for purchases made through Dealify. Your compensation options, if any, will be handled according to Dealify's established policies." I must say that the Discord conversation was after I received this email, so I thought that I would receive the promised BrowserAct migration.

As I did not get the BrowserAct T3 migration nor the refund, I contacted them at the beginning of October, a few days ago, regarding this situation. I was told that I must request a refund through Dealify and that RemoteSpace does not promise refunds or migrations.

Summarizing, I got a 50% refund in credits through Dealify because the requested migration to BrowserAct was never processed and will never be processed for Dealify customers.

As you can see, Claire_BrowserAct, my experience is not the one you are describing. I understand that all of this may have been due to a misunderstanding and that some of the support staff may have gotten confused because of the complexity of the situation. I really wanted the migration to BrowserAct because I am an active user of it and it is a promising product, but I finally was forced to choose a 50% refund in credits that maybe I will never use. Hope you could address these issues better in the future. Thanks.

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PacAppSumo

Verified purchaser

Deals bought: 61Member since: Dec 2023
3 stars
3 stars
Oct 22, 2025

Concerns with long term use

I thoroughly tested this app, and it does work but I have a few concerns.
1) The creator is not responding to questions that show other startup apps that the creator was a part of are now defunt. Thats a serious concern - because you could be flushing money on this app.
2) It's so slow. Compared to other scaping systems, this takes forever to do a few tasks.
3) The credit usage is insane for anything that has more than 10 steps. One task for one record of mine which involved visitng 2 websites took up 480,000 credits - for 1 search.
4) The system seems to use browser-use.com for it's browser - and that does not have an unlimited plan... so how can this option be sustainable.

On #4, I would love to see the response from the creator.

I am returning it.

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SanderTP

Verified purchaser

Deals bought: 497Member since: Feb 2024
5 stars
5 stars
Oct 22, 2025

Finally

Finally a scraper that delivers. And I tried many of them! I’m still figuring out some stuff like integrations with n8n, but on Make.com I have my first two scrapers up and running from more complex dynamic JavaScript websites. I’ve tiered to the max as this is very valuable for my business.

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miyan
miyanPLUS

Verified purchaser

Deals bought: 376Member since: Nov 2024
1 stars
1 stars
Oct 22, 2025

Serious Concern About Service Shutdown and Unprocessed Refunds Once AppSumo Protection Ends — Past Delays and Contradictory Responses Suggest High Risk After Listing Closure

I purchased RemoteSpace from the same team. When RemoteSpace shut down in July, I was offered refund or migration to BrowserAct. Since Aug 5 I sent multiple emails/DMs; no refund or concrete follow-up—only repeated requests for my purchase platform and, later, silence.

The public Q&A says “refunds were processed” and “users were notified,” but my records show otherwise. Even after acknowledging their delay (“I was on vacation and forgot to delegate”), they provided only partial credits—far below the promised Tier-3 equivalence—and shifted responsibility to Dealify.

I appreciate the apology, but the pattern of delays, inconsistent explanations, and unclear compensation raises doubts about long-term reliability. If BrowserAct later shuts down after leaving AppSumo, buyers may face the same unresponsiveness seen with RemoteSpace.

This is for transparency so others can decide with context.

Pros: Promising concept, capable. Cons: Communication gaps, unfulfilled refund commitments, inconsistent support.

Prior Q&A: https://appsumo.com/s/16fdd8q/

Discrepancies and unresolved issues:

1. Refund processing. The Q&A says refunds were processed. My Aug 5+ requests were never executed—only replies requesting my platform; no refund or concrete resolution followed. Saying “refunds were processed through partners” conflicts with the thread.

2. Responsibility shift to Dealify. The 7/31 notice promised refund or migration, not a third-party dependency. After that promise, the team cannot disclaim responsibility. “Not on AppSumo” is irrelevant; purchase was via Dealify (their channel).

3. Response delay/inconsistency. Between Aug 5 and Oct 21 no substantial action occurred despite follow-ups. The first prompt response came only after I posted on AppSumo—indicating earlier non-response was not technical but willingness. The later admission (“vacation, no hand-off”) contradicts earlier claims of continuous support via delegation.

4. Tier compensation inconsistency. DMs promised “Tier-3 equivalent” migration. Yet only three codes (30,000 credits/month) were provided—below the public Tier-3 level (90,000/month) listed on AppSumo/product pages. That definition was later called “irrelevant,” further eroding trust.

5. Minimizing accountability. The team repeatedly blamed Dealify/AppSumo, avoided a written apology until pressed, and overlooked contradictions—raising concerns about protection after any delisting.

Summary: The gap between public statements and actual handling suggests a real risk that—once outside AppSumo’s protection—BrowserAct users may face similar unresponsiveness as with RemoteSpace. This is not an attack; it documents a verified timeline to encourage transparent, fair handling.

[ADDENDUM: Corrections and Supporting Facts]
I can’t reply under their comment, so I post corrections here.

(1) I did not “refuse both refund and compensation.” I redeemed the three codes (+10,000 credits/month each = 30,000/month). To close amicably, I pointed to your “make-whole” path to reach equivalence—either +6 additional codes, a manual top-up of +60,000/month, or direct Tier-3 assignment. That is not refusal; it is a request for functional parity.

(2) “Extortion / 3× credits” is false. Tier-3 = 90,000 credits/month is your public AppSumo definition. I receive 30,000/month, so the shortfall is 60,000/month (= 6 codes). Public numbers: T3 90,000; T4 130,000; T5 220,000. If migration tiers differ from AppSumo tiers, please publish the alternate table (site+AppSumo) in advance. As of now, the only published tier conditions are on AppSumo.

(3) “Public written apology / hinting negative reviews.” A brief apology was requested only as a small element of a good-faith settlement, tied to my commitment to update this Q&A positively once resolved. Not a threat. From the start I said I would mark it “resolved in good faith” if we settled.

(4) “Repeated messages via Discord/email/SNS.” I followed up via Discord/email because there were no replies for an extended period. As for “SNS,” I am unaware what service you mean—please specify.

(5) “Excessive ultimatum.” There was none. Because I had been ignored up to today, I asked—**for the first time**—for a reply within two business days. From 7/31 until yesterday I never set a deadline.

Finally, I chose to trust BrowserAct again and purchased Tier-5 on AppSumo after receiving this written commitment (excerpt):

On Wed, Oct 22, 2025 at 13:00:46, henk wrote:
“We confirm Browseract’s commitment to operate our software and related services for twelve (12) months from the Effective Date of this notice. If Browseract ceases operation or materially discontinues the service within this period, we will grant each eligible user credits for our new product(s) equal to the value of the user’s LTD entitlement as of the discontinuation date.”

I hope we do not face the same outcome twice and that this commitment is honored.

Founder Team
Claire_BrowserAct

Claire_BrowserAct

Oct 22, 2025

Thank you for sharing your concerns publicly. We believe in complete transparency, so let's address each point with verifiable facts for the AppSumo community.

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📋 FACTUAL CLARIFICATIONS:
1. RemoteSpace Platform Context RemoteSpace was never listed on AppSumo. It was sold on multiple third-party lifetime deal platforms. In your case, you purchased through Dealify. All transactions, payment...

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