After a while you sort of realize you're stuck with software that works great but your clients never sign anything, that's because it goes to the depths of spam folders. I can't even add team members because they don't even know where to look for the invite in their email client. Customer service is slow to non-existent, and haven't acknowledged the issue at all. Deliverable mail is about 80 percent of what an e-sign service should provide, it's crazy we can't get that, and it's the only e-sign client I have with this issue. Breezedoc seems to be heading in a good direction these days, there's a few things it still needs but that is the deal you should be looking at if you're deciding between these two.