Not a Good Start
The signup experience was difficult. I waited for their email to sign up for over 8 minutes and checked all my inboxes, social, and spam, but nope, the email did not come. You are probably using a very cheap mail service. Moreover, when it finally came, my Gmail marked it as a suspicious email. Wow, and I am going to use it to collect legal signatures. Do you think it looks like a trusted experience at all?
The screenshot is attached below. I want to love the product, but I couldn't explore the whole software and I am already frustrated.
https://ibb.co/G7nP3W5
BunnyDoc
Dec 17, 2024Thank you for sharing your concerns and feedback. We sincerely apologize for the difficulty you experienced with the signup process. We use SendGrid for account activation emails, and we understand how frustrating it can be when emails don’t arrive promptly or get marked as suspicious. We are constantly working to improve the experience and will investigate this issue further. We truly appreciate your patience.
Kind Regards,
The BunnyDoc Team