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Member since: Nov 2023Deals bought: 19
1 stars
1 stars
Posted: Oct 12, 2024

Very limited functionality and worst support team.

Very limited functionality and worst support team. Don't recommend anyone.
I purchased this but after many reminder support team didn't respond. And many features they hide on AppSumo. They did not give you all the features which are mentioned on their website. They should clearly mention on AppSumo that "these feature/s are not included", but they don't.
Support team is very very poor.

Founder Team
BunnyDoc

BunnyDoc

Oct 28, 2024

1: We have clearly listed all features included in the AppSumo deal. While we did not state that the API is included, we have consistently communicated in the comments that the API is not part of this offer.

2: Regarding your support experience, our goal is to respond to all inquiries within 24 hours. We did address your tickets, but your last email unfortunately went to our spam folder, which caused a delay. Once we identified it, we promptly responded.

Our support team is dedicated to assisting our customers, and we often reply even faster than our target time frame.

Kind Regards,
The BunnyDoc Team

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