The excellent piece of software, I must say, is super easy to use and I\u0027m going to jump in and get it in a couple of days. But I have a question: I\u0027m having major problems with syncing because it seems that when I tick off habits on the iPhone, they don\u0027t appear as ticked on the web, so my streaks are going down. I\u0027m not sure if it\u0027s something I\u0027m doing or a setting I need to change. Could you let me know if you\u0027ve seen this happening before?

Thank you so much, this genuinely means a lot to us!\u000aWe\u0027re so sorry about the syncing issue this is definitely not the experience we want for you. We\u0027re aware of it and are actively working on a fix. Hang tight, it\u0027ll be sorted very soon!\u000aIn the meantime, please do reach out if anything else comes up. We\u0027re here!

Issues with syncing. | ByDesign

RichardButler

Apr 8, 2026

Q: Issues with syncing.

The excellent piece of software, I must say, is super easy to use and I'm going to jump in and get it in a couple of days. But I have a question: I'm having major problems with syncing because it seems that when I tick off habits on the iPhone, they don't appear as ticked on the web, so my streaks are going down. I'm not sure if it's something I'm doing or a setting I need to change. Could you let me know if you've seen this happening before?

Founder Team

Chirali_ByDesign

Apr 13, 2026

A: Thank you so much, this genuinely means a lot to us!
We're so sorry about the syncing issue this is definitely not the experience we want for you. We're aware of it and are actively working on a fix. Hang tight, it'll be sorted very soon!
In the meantime, please do reach out if anything else comes up. We're here!

Helpful?

ByDesign

Share ByDesign

Choose a plan

Related questions