Callback Tracker Questions

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Q: country code

I noticed that currently the default country code is United States, so I would like to know if there is a way to select a specific country code to make phone recall.
thank you for your support

StrategixPLUSMar 11, 2025
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Q: Hello, I have been unable to use the chat.

I tested several times and in all instances when I start a chat there is a message saying that no agent is available.

- I have checked available times and everything is fine
- I am logged in on a different window with my user and I see the active chats but don't get a notification

I have reach you and created 2 tickets without any answers.

Can you please tell me how we get notified about chats and how can we have it on our mobile phone.

Thank you

rod_desaJan 6, 2021
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Q: Hi, I can't seem to find the app to download and keep up with my chats.

Can you please tell me where to find it or provide the link, thanks!

Sumoling88PLUSDec 28, 2020
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Q: Hello Pavel, Do Callback Tracker support RTL Languages so I can customize the widget in Arabic RTL?

I hope you work on that and put it on the roadmap, you have just to use the rtl.css class there is a free online style.css to rtl.css generator tool which convert the LTR CSS to RTL CSS and here it is:

https://rtlcss.com/playground/index.html

MohammadPLUSDec 24, 2020
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Q: International compatability?

Based in Australia. Can we still use the call features including call forwarding?

accounts598PLUSDec 23, 2020
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Founder Team
Pavel_Callbacktracker

Pavel_Callbacktracker

May 15, 2024

A: accounts598,

Yes for Australia :) Our widget will forward callback requests to your local number.

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