A: We won't be coming back to AppSumo, but if you want, I just set up a 40% off discount code for our "Growth" plan for anyone who's reading this and still wants CallScaler.
It's $28/mo (instead of $47/mo) and you get $0.50 phone numbers which allows you to scale your call tracking quite a bit (most competitors charge $3+ per number)
Only available for a limited time. If you're seeing this in the future and the link isn't working anymore, we've closed down this offer - sorry.
Comes with a 7 day free trial. Here's the link to sign up:
Btw since this AppSumo deal ended we've added these features: - Outbound calling - Pay per call automated billing suite
And we're just finishing up on 2 big features which will hopefully be out before 2024: - Dynamic number insertion (we've been working HARD on this one for almost 4 months) - AI Transcription Summaries
Hi Curran, out of curiosity. Small businesses nowadays receive leads through various digital channels such as text messages, social media platform messages, and of course the ageless phone calls. Do you have an idea of the average minutes used across consulting, professional services, medical practice, and the typical small business portfolio? I understand that there are individuals who dismiss your offer due to the 500 minutes (even on Tier 9. You offer 10 numbers, and about 2 hours of messages or answered calls a week.) I have read multiple times that the 500 minutes a month is firm, and you don't like the question by your tone. Perhaps if you shed some data with the Sumolings, it may spark interest in this offer. I don't know your target margins or customer for that matter. Expectations are off across the board. Which is fine. Not every product or owner is a fit for everyone. But if the average number of client call minutes exceeds even your highest allocation, something in the offer is off for this website clientele. If people are booking appointments via the phone 2 hours a day for 20 business days, which is still low for an inbound sales team. So, trying to understand where the hours come from and what the cost drivers are for your product. I am stacking all 9 codes, but I think the offer is off and money is being left on the table. If you are already fully funded and the cash or word of mouth that happens here is less of a concern, that's fine too. Selfishly, I am cheering for you; but when I don't see offers do well here, features and enhancements tend to come slow or not at all later. Your cost is lower than Call Rail, the company that acquired Phone Wagon. However, when other entrepreneurs want to save costs, you don't welcome their feedback or customer requests. If the value is there for you, it's good. But if Sumolings ask for a reasonable offer, you are shooting people down here left and right. Again, it's honest feedback from a person that stacked it. So, give some thought to the logic around 500 minutes and what that means for inbound sales and service calls answered. Honestly, what business only has 8 hours of sales and service calls in 30 days? This platform has merit, but the current offer is weak. But, you have an opportunity like many before you to capitalize on the audience and reach it has. Give it some thought and wish you all the best.
Q: Hi, I've just purchased CallScaler as an investment and support for the future features which you have on your roadmap page.
As I'm in the UK I currently can't use CallScaler but look forward to the "Buy phone numbers from different countries" feature which is listed for Q3 this year. To be honest once I can purchase UK numbers I will be adding many for digital marketing clients I manage.
So, can you confirm that all current features listed in your roadmap will be available to AppSumo purchasers please?
Thanks for investing in CallScaler! We appreciate your support and enthusiasm for the upcoming features on our roadmap.
We aim to provide as much value as possible, however we can't guarantee that all features listed in the roadmap will be included for 100% free with lifetime deals. Some features, like phone numbers from different countries, may involve additional costs on our side that make it impossible to sustainably offer in a lifetime deal.
If it makes sense to include, we will do our best to make these features available to you. Our team is committed to delivering a great experience for our users, and we will explore all possibilities to bring the best to you.
If you have any other questions or need further assistance, feel free to reach out. We're here to help!
I understand that there may be a cost difference in using numbers from different countries, and am happy to pay this, but are you saying that the ability to actually use this feature would be blocked / not available for AppSumo purchasers?
Surely it would be to everyone's benefit to allow all users to purchase more numbers?
You also list in the Deal terms & conditions that AppSumo purchasers will get "All future plan updates" so wouldn't this be covered?
I understand that numbers and minutes are going to be additional charges, but I'm worried that without future updates, CallScaler would be unusual for me in the UK.
A: Yeah these integrations are planned. Google Ads will probably be the first one we do. Others will be addressed afterwards. We're also planning a Zapier integration so you can connect with any outside platform
When you get Google Ads connected have appsumo send out an announcement for people to buy. I'm sure people are hesitant because there's no integrations for Google ads, Facebook ads, GA, etc.
Q: I'm on Plan 1 now.
What if I buy Plan 2 in a few days? Will I get an extra 3 numbers? so 2 + 3?
Q: As a person who signed up for Callscaler a VERY long time ago, and do not use them at all anymore but have an ...
account with them as I have not wanted to pay the ridiculous $8-$12 per number they charge you to port a number out. What's pissed me off even more as I have gone back and forth with the owner about this a few times and he still never mentions that anywhere. I came here just to leave this review because I signed into my account to request a port out (finally). Their rates used to be good, then they raised them, raised them again, changed the pricing model and now they are on APPSUMO? #hellnah
Software is pretty nice, and has had upgrades but its not worth being "trapped" trust me.
A: Thank you for reaching out to us and sharing your honest feedback. Your candid opinion is appreciated and we understand your frustration regarding the charges associated with porting out your numbers from CallScaler, but we aren't just doing it to make an extra dollar.
It's important to note that the cost of $10 for porting out is a result of charges imposed by upstream providers, which we are obligated to pass on to our customers. It would not be financially feasible for us to cover the expenses of customers leaving our platform.
However, we do want to assure you that we offer discounts on a case-by-case basis for customers looking to port out multiple numbers at once.
We understand the importance of flexibility and value your business, but I want it to be known that we incur this cost on our end and porting is a time-consuming process which is why us and many other companies charge for it.
We value your feedback and take it seriously. We constantly review our pricing models to ensure they remain fair and competitive. If you have any further questions or concerns, please feel free to reach out to us directly. We would be more than happy to assist you.
We are positioned as an inbound call tracking system right now.
Eventually when outbound is ready we may consider switching our positioning to "All in one phone system for your business" but we've always been positioned as a call tracking tool in the market
A: They are completely different plans. Since you're getting a lifetime deal and not paying monthly, we want to ensure it's still sustainable for us & we are able to support it long-term.
Q: I just set up my account and am beginning testing.
I set up the following call flow. 1) Greeting 2) Forward (to my cell phone) 3) voicemail greeting for them to leave a message within CallScaler system.
I noticed when I did a test it did complete all steps as it should, but when the call was forwarded to my cell, I could not distinguish it being a CallScaler number they were calling into vs. my cell phone number. Is there something I need to set up so I know if someone not in my contacts is calling my cell number directly, or if they are calling my CallScaler number and which CallScaler number?
A: There is an option in your call flow advanced settings (on the right hand side when building a call flow) to set the caller ID as the number from CallScaler.
This will help you distinguish when calls coming in are from the CallScaler system.
Thank you. I have it set now to show CallScaler calling on the caller ID and thankfully it shows the actual number that called within the system so I can track it later.
Q: Just to verify, you provide the phone numbers, we can receive and have tracked incoming calls.
But if we need to call someone back - can it be from the same inbound phone number? Or are we needing to use a different phone number to return a call?
Is there an agency option so I can set up my clients? I don't new white label-- I'm good with them knowing it's call scaler, but I would need a workspace that doesn't show that I bought it on AppSumo :)
A: We do have an option to add users to your account but this is not included in the LTD and is an additional fee to add clients or teammates into your account. You can still get the numbers and minutes with the LTD but not the users
Sorry I didn't clarify this either. When you add a client, they get their own unique login to view specific data about which numbers you assign to them so they don't have full access to your account but have full transparency with the calls, texts & voicemails that are coming in.
Q: Please fix my account!!
I have Tier 9 and you cut off my account as if it was Tier 1! I need this fixed ASAP please!!
Q: I reviewed some of the previous Q&A and I'm a little confused on a couple of things.
1) Call Whisper as described on your website is something used when making outgoing calls, but in a Q&A below you said outgoing calls won't be available until Q3. I'm wondering if someone is calling in, are we able to answer, and if they leave a message, are we needing a separate phone/phone number to call them back? 2) SMS forwarding - as described on your website is a message someone receives if they get voicemail, so a responsive message is sent immediately for a positive touch to that person. But in Q&A below it says SMS in this fashion is not available because systems consider it Spam, but may be addressed again in the future. 3) Your website offers a free trial to check it out. The description on Appsumo doesn't bar that, but wanting to verify if we can check out the trial first to see how it works, then take advantage of this deal.
Outbound calling is an important feature I will need, and it would be nice to have the SMS response if they miss me.
A: 1. Call whisper is when the person answering the phone hears a message before getting connected to the person calling inbound. Outbound calling should be available soon within the platform (maybe even before Q3), but no promises because it's not finished yet.
2. Yes, sorry the site is outdated on that because this feature used to work but new laws came into effect (10DLC) which made this an issue. We're trying to work with our provider to figure a way around it. For SMS forwarding, I'm not sure it will happen but we'll have a mobile app out soon as well which can do push notifications instead of needing to forward the SMS message.
3. It's a $7 for 7 day trial on the site. Feel free to try it and buy here if you like it. Or there is a 60 day refund on the AppSumo deal if you prefer that.
Can someone send a text to my CallScaler number and be able to reply, vs. the forwarding for missed call? Or do the new laws prevent that as well? I tested sending a text message but it hasn't come thru.
Q: The contact form on your website isn't working.
Is there another way to get in touch with your support team?
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Q: Hello.
Does anyone have a high tier license to this program callscaler? If so, I would like to purchase it from you. Let me know. Thanks.
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Q: Please come back to appsumo.
Our companies need this gift for Xmas
Curran35278
May 14, 2024A: We won't be coming back to AppSumo, but if you want, I just set up a 40% off discount code for our "Growth" plan for anyone who's reading this and still wants CallScaler.
It's $28/mo (instead of $47/mo) and you get $0.50 phone numbers which allows you to scale your call tracking quite a bit (most competitors charge $3+ per number)
Only available for a limited time. If you're seeing this in the future and the link isn't working anymore, we've closed down this offer - sorry.
Comes with a 7 day free trial. Here's the link to sign up:
https://v2.callscaler.com/start-free-trial?plan=R3Jvd3RoLXBsYW4vJDI4LVVTRC1ldmVyeS1tb250aA==
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Btw since this AppSumo deal ended we've added these features:
- Outbound calling
- Pay per call automated billing suite
And we're just finishing up on 2 big features which will hopefully be out before 2024:
- Dynamic number insertion (we've been working HARD on this one for almost 4 months)
- AI Transcription Summaries
Hi, what was the reason for not coming back to AppSumo? With these new features I would likely purchase here if you come back.
Q: are SMS international?
You provide a number -right? No need for Twilio I guess
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Q: Are you planning on coming back on appsumo?
Didn't seem to get a notification that the deal was ending...
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Q: Voicemail recordings count against the minutes or no?
Curran35278
May 14, 2024A: Yeah, they do.
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Verified purchaser
Hi Curran, out of curiosity. Small businesses nowadays receive leads through various digital channels such as text messages, social media platform messages, and of course the ageless phone calls. Do you have an idea of the average minutes used across consulting, professional services, medical practice, and the typical small business portfolio? I understand that there are individuals who dismiss your offer due to the 500 minutes (even on Tier 9. You offer 10 numbers, and about 2 hours of messages or answered calls a week.) I have read multiple times that the 500 minutes a month is firm, and you don't like the question by your tone. Perhaps if you shed some data with the Sumolings, it may spark interest in this offer. I don't know your target margins or customer for that matter. Expectations are off across the board. Which is fine. Not every product or owner is a fit for everyone. But if the average number of client call minutes exceeds even your highest allocation, something in the offer is off for this website clientele. If people are booking appointments via the phone 2 hours a day for 20 business days, which is still low for an inbound sales team. So, trying to understand where the hours come from and what the cost drivers are for your product. I am stacking all 9 codes, but I think the offer is off and money is being left on the table. If you are already fully funded and the cash or word of mouth that happens here is less of a concern, that's fine too. Selfishly, I am cheering for you; but when I don't see offers do well here, features and enhancements tend to come slow or not at all later. Your cost is lower than Call Rail, the company that acquired Phone Wagon. However, when other entrepreneurs want to save costs, you don't welcome their feedback or customer requests. If the value is there for you, it's good. But if Sumolings ask for a reasonable offer, you are shooting people down here left and right. Again, it's honest feedback from a person that stacked it. So, give some thought to the logic around 500 minutes and what that means for inbound sales and service calls answered. Honestly, what business only has 8 hours of sales and service calls in 30 days? This platform has merit, but the current offer is weak. But, you have an opportunity like many before you to capitalize on the audience and reach it has. Give it some thought and wish you all the best.
Q: Hi, I've just purchased CallScaler as an investment and support for the future features which you have on your roadmap page.
As I'm in the UK I currently can't use CallScaler but look forward to the "Buy phone numbers from different countries" feature which is listed for Q3 this year. To be honest once I can purchase UK numbers I will be adding many for digital marketing clients I manage.
So, can you confirm that all current features listed in your roadmap will be available to AppSumo purchasers please?
Regards - Jason
Curran35278
May 14, 2024A: Hey Jason,
Thanks for investing in CallScaler! We appreciate your support and enthusiasm for the upcoming features on our roadmap.
We aim to provide as much value as possible, however we can't guarantee that all features listed in the roadmap will be included for 100% free with lifetime deals. Some features, like phone numbers from different countries, may involve additional costs on our side that make it impossible to sustainably offer in a lifetime deal.
If it makes sense to include, we will do our best to make these features available to you. Our team is committed to delivering a great experience for our users, and we will explore all possibilities to bring the best to you.
If you have any other questions or need further assistance, feel free to reach out. We're here to help!
Best regards,
Curran
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Hi Curran
I understand that there may be a cost difference in using numbers from different countries, and am happy to pay this, but are you saying that the ability to actually use this feature would be blocked / not available for AppSumo purchasers?
Surely it would be to everyone's benefit to allow all users to purchase more numbers?
You also list in the Deal terms & conditions that AppSumo purchasers will get "All future plan updates" so wouldn't this be covered?
I understand that numbers and minutes are going to be additional charges, but I'm worried that without future updates, CallScaler would be unusual for me in the UK.
Thanks for the reply.
Jason
It would for sure be usable. I just cant promise there wouldn't potentially be an additional fee to it.
Q: Someone asked this question before with no response and I wanted to bring it back since it was never answered.
Are you going to integrate with Google Analytics, Facebook, and other ad platforms?
Curran35278
May 14, 2024A: Yeah these integrations are planned. Google Ads will probably be the first one we do. Others will be addressed afterwards. We're also planning a Zapier integration so you can connect with any outside platform
Best,
Curran
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Verified purchaser
When you get Google Ads connected have appsumo send out an announcement for people to buy. I'm sure people are hesitant because there's no integrations for Google ads, Facebook ads, GA, etc.
Q: I'm on Plan 1 now.
What if I buy Plan 2 in a few days? Will I get an extra 3 numbers? so 2 + 3?
Curran35278
May 15, 2024A: Hi! You get the amount mentioned on the plan, so if bought another code and upgraded to Plan 2 you would get 3 numbers total.
Hope that makes sense :)
Best,
Curran
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Q: As a person who signed up for Callscaler a VERY long time ago, and do not use them at all anymore but have an ...
account with them as I have not wanted to pay the ridiculous $8-$12 per number they charge you to port a number out. What's pissed me off even more as I have gone back and forth with the owner about this a few times and he still never mentions that anywhere. I came here just to leave this review because I signed into my account to request a port out (finally). Their rates used to be good, then they raised them, raised them again, changed the pricing model and now they are on APPSUMO? #hellnah
Software is pretty nice, and has had upgrades but its not worth being "trapped" trust me.
Curran35278
May 15, 2024A: Thank you for reaching out to us and sharing your honest feedback. Your candid opinion is appreciated and we understand your frustration regarding the charges associated with porting out your numbers from CallScaler, but we aren't just doing it to make an extra dollar.
It's important to note that the cost of $10 for porting out is a result of charges imposed by upstream providers, which we are obligated to pass on to our customers. It would not be financially feasible for us to cover the expenses of customers leaving our platform.
However, we do want to assure you that we offer discounts on a case-by-case basis for customers looking to port out multiple numbers at once.
We understand the importance of flexibility and value your business, but I want it to be known that we incur this cost on our end and porting is a time-consuming process which is why us and many other companies charge for it.
We value your feedback and take it seriously. We constantly review our pricing models to ensure they remain fair and competitive. If you have any further questions or concerns, please feel free to reach out to us directly. We would be more than happy to assist you.
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Verified purchaser
Just pay the $8 bucks. You feel trapped over that amount of money?
Q: Does this work with twillio?
How would I bring my numbers over from another Platform?
Curran35278
May 15, 2024A: After signing up, you can port your numbers from Twilio to CallScaler for free.
To do this just ask Twilio for porting out details for your numbers and then fill out the form on our side once you create your account.
Can take 3-10 days depending on a variety of factors
Best,
Curran
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Q: I'm I able to use a number, delete it later on, then use that quota to get a new number?
Example... I get 4 numbers.... let's say later I decide to change numbers. Can I do that and still fall under the LTD plan?
Also, will you be positioning yourself as an outbound calling system for cold calling, and sales people etc?
Curran35278
May 15, 2024A: Yep - you can do that.
We are positioned as an inbound call tracking system right now.
Eventually when outbound is ready we may consider switching our positioning to "All in one phone system for your business" but we've always been positioned as a call tracking tool in the market
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Q: Is outbound calling now available?
Curran35278
May 15, 2024A: No not yet - we just started working on it though
Best,
Curran
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Q: Do you also have plans to integrate with Google Analytics, Facebook and other social media platforms?
Curran35278
May 15, 2024A: Yes eventually, we will first start with a Zapier integration then Google Ads & Facebook, but these are longer term plans.
Best,
Curran
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Q: Why are additional numbers MORE money each month here vs from your website?
Curran35278
May 15, 2024A: They are completely different plans. Since you're getting a lifetime deal and not paying monthly, we want to ensure it's still sustainable for us & we are able to support it long-term.
Hope that makes sense :)
Best,
Curran
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Q: I just set up my account and am beginning testing.
I set up the following call flow.
1) Greeting
2) Forward (to my cell phone)
3) voicemail greeting for them to leave a message within CallScaler system.
I noticed when I did a test it did complete all steps as it should, but when the call was forwarded to my cell, I could not distinguish it being a CallScaler number they were calling into vs. my cell phone number. Is there something I need to set up so I know if someone not in my contacts is calling my cell number directly, or if they are calling my CallScaler number and which CallScaler number?
Curran35278
May 14, 2024A: There is an option in your call flow advanced settings (on the right hand side when building a call flow) to set the caller ID as the number from CallScaler.
This will help you distinguish when calls coming in are from the CallScaler system.
Hope that helps :)
Best,
Curran
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Verified purchaser
Thank you. I have it set now to show CallScaler calling on the caller ID and thankfully it shows the actual number that called within the system so I can track it later.
Q: Just to verify, you provide the phone numbers, we can receive and have tracked incoming calls.
But if we need to call someone back - can it be from the same inbound phone number? Or are we needing to use a different phone number to return a call?
Curran35278
May 15, 2024A: Not currently but this is a feature that is on our roadmap to make outbound calls. It should be coming soon.
Best,
Curran
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Q: This is awesome!
Is there an agency option so I can set up my clients? I don't new white label-- I'm good with them knowing it's call scaler, but I would need a workspace that doesn't show that I bought it on AppSumo :)
Thanks.
Curran35278
May 14, 2024A: We do have an option to add users to your account but this is not included in the LTD and is an additional fee to add clients or teammates into your account. You can still get the numbers and minutes with the LTD but not the users
Hope that helps :)
Best,
Curran
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Sorry I didn't clarify this either. When you add a client, they get their own unique login to view specific data about which numbers you assign to them so they don't have full access to your account but have full transparency with the calls, texts & voicemails that are coming in.
Q: Please fix my account!!
I have Tier 9 and you cut off my account as if it was Tier 1! I need this fixed ASAP please!!
Curran35278
May 15, 2024A: Hey there - we responded via email and should be squared away :)
Best,
Curran
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Q: I reviewed some of the previous Q&A and I'm a little confused on a couple of things.
1) Call Whisper as described on your website is something used when making outgoing calls, but in a Q&A below you said outgoing calls won't be available until Q3. I'm wondering if someone is calling in, are we able to answer, and if they leave a message, are we needing a separate phone/phone number to call them back?
2) SMS forwarding - as described on your website is a message someone receives if they get voicemail, so a responsive message is sent immediately for a positive touch to that person. But in Q&A below it says SMS in this fashion is not available because systems consider it Spam, but may be addressed again in the future.
3) Your website offers a free trial to check it out. The description on Appsumo doesn't bar that, but wanting to verify if we can check out the trial first to see how it works, then take advantage of this deal.
Outbound calling is an important feature I will need, and it would be nice to have the SMS response if they miss me.
Curran35278
May 14, 2024A: 1. Call whisper is when the person answering the phone hears a message before getting connected to the person calling inbound. Outbound calling should be available soon within the platform (maybe even before Q3), but no promises because it's not finished yet.
2. Yes, sorry the site is outdated on that because this feature used to work but new laws came into effect (10DLC) which made this an issue. We're trying to work with our provider to figure a way around it. For SMS forwarding, I'm not sure it will happen but we'll have a mobile app out soon as well which can do push notifications instead of needing to forward the SMS message.
3. It's a $7 for 7 day trial on the site. Feel free to try it and buy here if you like it. Or there is a 60 day refund on the AppSumo deal if you prefer that.
Best,
Curran
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Verified purchaser
Can someone send a text to my CallScaler number and be able to reply, vs. the forwarding for missed call? Or do the new laws prevent that as well? I tested sending a text message but it hasn't come thru.