Q: Customisation, White Label & Increase Employees
Hi team, awesome software that you have here. I'm wondering is customisation available e.g own branding and custom domain?
Also is white labelling available to be able to manage different clients' employees? On this note, also is increase the no. of employees on a higher tier / custom plan possible?
Founder Team
CameloHQ
Dec 6, 2025
A: Hello, thanks for reaching out.
We don't support white-labeling, but we have a cobranding program if you're interested. Your clients will see “Camelo – in partnership with [Your Brand]” so it’s clear the plan is exclusive to your business.
Our AppSumo promotion is ending this week. After that, the pricing is back to subscription-based. You can learn more about the pricing in our website.
As a Camelo partner, you can refer clients to our Pro or Premium plans and earn recurring commissions. The feature details are available on our pricing page.
Commission rates depend on team size and your level of involvement (simple referral vs. managing their onboarding).
We can also offer custom plans if needed. Please register an account to explore all features and ensure they’re a good fit.
Q: Website lists dozens of "features" not mentioned in AppSumo. Does Tier 3 map to "Premium"
There are dozens of "features" on your website that you don't mention in AppSumo.
Are they included?
Does Tier 3 map to Premium?
Or do I only get just the 7 or 8 features you specifically mention in AppSumo and no others?
Founder Team
CameloHQ
Dec 2, 2025
A: Hello,
The AppAumo plan does not map directly to either Pro plan or Premium plan. And yes, you only get the features specifically mentioned in AppSumo and no others.
If you want to use a feature in Premium plan but not listed here, please let us know.
You don't mention: * Schedule Limits or Overtime Policy * Timesheet Management, plus historical Timesheets * Sub-Tasks or Recurring Tasks * Analytics Dashboard (reports of any kind actually)
The only one that seems even remotely "optional" is sub-tasks/recurring tasks. The others are daily tools.
Would you consider adding these?
Last...can I pay for "1 more user" if I have 51 employees Tier 3
Hello, the AppSumo plan includes all the above features except Overtime Policy.
We charge a monthly subscription fee for any additional members exceeding the prepaid seats. For example: You're on Tier 3 plan and you have 26 active employees, we will charge a monthly fee for the 26th employee.
Hi, I just purchased T2 and started exploring it. The overall build looks very promising, and I believe it could provide great value for my business.
Bug: When I try to add a team member using the mobile app (Add import from phone contacts), it crashes and closes immediately. I also couldn’t find any way to contact your support team. How often do you release updates for the mobile app, and when can I expect this issue to be fixed?
Founder Team
CameloHQ
Nov 29, 2025
A: Hello, the bug is fixed. Could you please go to App Store and update the app to the latest version and try again? Thank you.
Q: Clarification about the “30 active clients/job sites per month” on the 2 Codes plan
Hi! I’ve purchased the 2 Codes plan and I would like to confirm exactly what the limit of 30 active clients/job sites per month refers to.
Does this “30 active clients/job sites” limit apply specifically to the CRM module (client management + job site tracking)?
When you say “30 active clients/job sites per month,” does that mean:
we can manage up to 30 CRM clients/job sites each month (monthly...
Founder Team
CameloHQ
Nov 19, 2025
A: Hello,
You can add unlimited number of clients/job sites to Camelo. Tier 2’s limit of 30 active clients/job sites per month means you can schedule up to 30 different clients or job sites in a given month.
It means you can create as many visits or shifts as needed for those 30 clients (for example, 30 clients × 100 visits each). However, you won’t be able to create a visit to the 31st...
Q: Can you explain 10 active clients/job sites per month (for Tier 1) ?
How is "client" defined ? How to have 10 active clients but only 5 employees ?
Founder Team
CameloHQ
Edited Nov 3, 2025
A: Hello,
Camelo includes a dedicated feature to help you manage clients alongside your employees. - Employees are the people who work for you. - Clients are the people or businesses your team serves — and who you bill for your services.
Typically, you’ll schedule shifts for your employees to visit clients (for example, cleaning jobs, healthcare visits, or other field services).
Q: Customisation, White Label & Increase Employees
Hi team, awesome software that you have here. I'm wondering is customisation available e.g own branding and custom domain?
Also is white labelling available to be able to manage different clients' employees? On this note, also is increase the no. of employees on a higher tier / custom plan possible?
CameloHQ
Dec 6, 2025A: Hello, thanks for reaching out.
We don't support white-labeling, but we have a cobranding program if you're interested. Your clients will see “Camelo – in partnership with [Your Brand]” so it’s clear the plan is exclusive to your business.
Our AppSumo promotion is ending this week. After that, the pricing is back to subscription-based. You can learn more about the pricing in our website.
Let...
Share Camelo
Yes how can the co-branding be included?
Btw I see that Tier 3 seems closer to Pro. Can I check how does these function?
- Time Off Policy
- Overtime Policy
- Budgeting & Labor Cost Tools
I also likely need the following:
- Historical Timesheets
- Client Management
Are they included and if not, how can they be included?
As a Camelo partner, you can refer clients to our Pro or Premium plans and earn recurring commissions. The feature details are available on our pricing page.
Commission rates depend on team size and your level of involvement (simple referral vs. managing their onboarding).
We can also offer custom plans if needed. Please register an account to explore all features and ensure they’re a good fit.
The AppSumo Tier 3 includes Timesheets, Client Management, Time Off Policy and Labor Forecasting, but not Overtime Policy.
If you buy Tier 3 and wants to use Overtime Policy, we can offer it as an add-on with a monthly fee for it.
Q: Website lists dozens of "features" not mentioned in AppSumo. Does Tier 3 map to "Premium"
There are dozens of "features" on your website that you don't mention in AppSumo.
Are they included?
Does Tier 3 map to Premium?
Or do I only get just the 7 or 8 features you specifically mention in AppSumo and no others?
CameloHQ
Dec 2, 2025A: Hello,
The AppAumo plan does not map directly to either Pro plan or Premium plan. And yes, you only get the features specifically mentioned in AppSumo and no others.
If you want to use a feature in Premium plan but not listed here, please let us know.
Thank you,
Share Camelo
Verified purchaser
You don't mention:
* Schedule Limits or Overtime Policy
* Timesheet Management, plus historical Timesheets
* Sub-Tasks or Recurring Tasks
* Analytics Dashboard (reports of any kind actually)
The only one that seems even remotely "optional" is sub-tasks/recurring tasks. The others are daily tools.
Would you consider adding these?
Last...can I pay for "1 more user" if I have 51 employees Tier 3
Hello, the AppSumo plan includes all the above features except Overtime Policy.
We charge a monthly subscription fee for any additional members exceeding the prepaid seats. For example: You're on Tier 3 plan and you have 26 active employees, we will charge a monthly fee for the 26th employee.
Q: iOS Mobile App Crashing Issue!?
Hi, I just purchased T2 and started exploring it. The overall build looks very promising, and I believe it could provide great value for my business.
Bug:
When I try to add a team member using the mobile app (Add import from phone contacts), it crashes and closes immediately. I also couldn’t find any way to contact your support team.
How often do you release updates for the mobile app, and when can I expect this issue to be fixed?
CameloHQ
Nov 29, 2025A: Hello, the bug is fixed. Could you please go to App Store and update the app to the latest version and try again? Thank you.
Share Camelo
Q: Clarification about the “30 active clients/job sites per month” on the 2 Codes plan
Hi! I’ve purchased the 2 Codes plan and I would like to confirm exactly what the limit of 30 active clients/job sites per month refers to.
Does this “30 active clients/job sites” limit apply specifically to the CRM module (client management + job site tracking)?
When you say “30 active clients/job sites per month,” does that mean:
we can manage up to 30 CRM clients/job sites each month (monthly...
CameloHQ
Nov 19, 2025A: Hello,
You can add unlimited number of clients/job sites to Camelo. Tier 2’s limit of 30 active clients/job sites per month means you can schedule up to 30 different clients or job sites in a given month.
It means you can create as many visits or shifts as needed for those 30 clients (for example, 30 clients × 100 visits each). However, you won’t be able to create a visit to the 31st...
Share Camelo
Our support email is "hello@camelohq.com". Thank you!
Q: Can you explain 10 active clients/job sites per month (for Tier 1) ?
How is "client" defined ? How to have 10 active clients but only 5 employees ?
CameloHQ
Edited Nov 3, 2025A: Hello,
Camelo includes a dedicated feature to help you manage clients alongside your employees.
- Employees are the people who work for you.
- Clients are the people or businesses your team serves — and who you bill for your services.
Typically, you’ll schedule shifts for your employees to visit clients (for example, cleaning jobs, healthcare visits, or other field services).
The seat limit...
Share Camelo