Camelo Reviews

First of all, we really appreciate Camelo and enjoy using it in our daily operations. It already covers many important basics very well. Below are some improvement ideas based on real-world usage that could make the app even more powerful and user-friendly:

In chats, it is currently only possible to upload photos. Support for PDFs and other file types would be very helpful for sharing documents.

When templates or presets are changed, existing shifts are not updated accordingly. An option to apply changes retroactively would be useful.

There are no separate wage layers for weekends and holidays. This is important for businesses that operate 365 days a year with different pay rates.

Photo previews sometimes fail to load, which can interrupt communication.

Dragging and dropping shifts does not trigger the settings for recurring shifts, which can lead to inconsistencies.

It is not possible to delete multiple shifts together with their future recurring shifts. This currently only works for current shifts.

Replying to specific messages in chats is not available, which would improve clarity in conversations.

Access rights cannot be applied to folders. Folder-based permissions would help with better organization and control.

There is no automatic clock-in when an employee’s phone connects to the business Wi-Fi. This is actually the most requested feature from our employees, as forgotten clock-ins happen quite often.

Some functions are not available on mobile, even though mobile usage is very common for staff.

The camera cannot be accessed directly from the chat. Photos always have to be taken beforehand.

Admins cannot edit current shifts. For example, if someone forgets to clock in and stamps in late, admins are unable to correct the stamped-in time.

Media attachments are not possible in the Team Feed, which limits communication options.

Overall, Camelo is already a solid and useful tool. Addressing some of these points would significantly enhance usability, especially for larger teams and businesses with more complex scheduling and wage structures. Keep up the great work, and we are excited to see how the app evolves.

Camelo HQ is a powerful and intuitive all-in-one workforce management tool built for shift-based and hourly teams. It stands out as a superior, often more affordable alternative to platforms like Connecteam, primarily due to its streamlined user experience and highly praised customer support.

Key Strengths

1. Unified Scheduling & Time Tracking

Camelo HQ eliminates the need for separate tools by combining robust features in one app:

Intelligent Scheduling: Use drag-and-drop tools to build optimized schedules, instantly view employee availability and time-off, and proactively manage labor costs and conflicts.

Accurate Time Clock: Employees clock in via mobile using GPS or selfie verification, which automatically generates precise timesheets for seamless payroll export and minimizes time theft.

Employee Self-Service: Simplifies management by allowing employees to handle shift swaps, claim open shifts, and submit time-off requests directly in the app.

2. Centralized Communication

The platform keeps deskless teams connected and informed, addressing a major challenge in hourly workplaces:

Instant Team Chat: Built-in 1:1 and group messaging centralizes team communication.

Task Management: Assign tasks directly to shifts or teams (e.g., closing checklists) and require acknowledgment for critical policies, ensuring accountability and compliance.

3. Optimized Performance & Areas for Growth

Camelo HQ is generally designed for operational efficiency, ensuring minimal friction for managers and staff, but like any growing platform, there are always areas for future enhancement:

Mobile-First Speed: Both the dedicated mobile apps and the web platform are optimized for speed, ensuring quick loading times and real-time updates for schedules and time clock actions, which is essential for frontline workers on the move.

Future Improvement Note: While the core functions are fast, the sheer volume of features, particularly when viewing complex, multi-location reports, can sometimes lead to minor slowdowns. Continued optimization in large-dataset handling will further enhance the experience.

4. Exceptional Support & Value

This is where Camelo truly wins, matching your positive feedback:

Dedicated Customer Support: Users consistently report quick, responsive, and personalized support via live chat and phone—a vital asset when operations depend on software reliability.

Affordable Scalability: With a generous Free plan (up to 10 members) and competitive per-user pricing, Camelo offers enterprise-grade features at a highly attractive price point for growing small and mid-sized businesses.

Conclusion

If you're seeking a user-friendly, feature-rich replacement for Connecteam that provides unrivaled customer support and significant value, Camelo HQ is a superb and highly reliable choice for managing your entire shift-based workforce.

We are organizing workshops and have just started a second location. We were in the need to make schemes for our growing group of hosts and were looking for a communication tool. Camelo makes your life very easy. The product is very complete and as soon as you ask a question through the built in chat it gets answered very fast...... By a human being! If something can be improved they put it on the roadmap. Really very happy with this tool!

I have left very few reviews thus far, but Camelo has been one of the few AppSumo deals I’ve bought that really feels like it's going to be worth it. The product is super polished and honestly stands out compared to most of the other tools I’ve tried. Out of everything I’ve picked up, this is the one I’m most excited about.

I also jumped on a call with the team, and they did a great job walking me through how everything works. I had a few requests for them and they were able to get them added to their roadmap. Very confident about this team's ability to execute and deliver.

There’s a solid team behind this, and the platform itself is really easy to use. I can definitely see this being something I’ll stick with for years across my businesses.

Camelo is incredibly easy to use and intuitive, with a beautifully designed layout that makes navigation effortless. The features are thoughtfully crafted, many of which I didn’t realize I needed until I started using them. The demo was smooth and informative, and the customer service team was responsive, friendly, and genuinely helpful. I’m excited to see what future updates bring and would love to see more offers for additional seats.