Q: Icons not generating
Hey there. I'm having some trouble with Candy Icons at the moment. It goes through the process, but it doesn't actually create the icons. This has been happening for the past 48 hours, and I haven't heard back from support yet. Should I be worried about this?
Paul_design
Sep 25, 2024A: Hi Angus05! Apologies for this inconvenience, this is the first time something like this is happening. Our dev team is on it, I'll reply to you here as soon as this is fixed. You should not be worried about this, it will be resolved asap. If I may ask, through which channel did you contact our support? Thank you, I'll be in touch soon.
Hi again Angus05! The issue has been resolved successfully and the icons are being generated as usual. Apologies again for this inconvenience. In case you encounter any issues again in the future, don't hesitate to get in touch directly at hello@candyicons.com. Thank you for your patience and understanding. Enjoy your icons!