Q: Why do Exports not work? Is there no support ny more?
Exports cannot be downloaded - just purple circles and stuck forever. I tried with 7 different devices, differnet ip addresses, vpns - and then finally tw different accounts .. I even bought a NEW account - and it STILL doesnt work.
I sent sveral emails, tried to reach you on linkedin.. no replies at all..
Are you still in business?
Founder Team
ralph.leh
Oct 23, 2025
A: Hi, CapitalConnector.ai is still active and, in fact, is about to receive a large update in the coming week or two (originally planned for October but due to testing feedback we are adjusting a few things). I am sorry about your issues with our platform, and it looks like we have only received your request through our holding company email a few hours ago. Can you please reach out to me...
Thanks for the follow-up, and thank you for your patience.
We’re not ignoring you - it’s currently unclear whether your earlier email didn’t reach us or got lost, but that’s on us. I’ve asked our development team to prioritize this. As all systems show operational, they will check export logs to see why they’re stuck. I received your email today and will keep you posted.
Q: Can I add a different email than what I login here with? I would like to send emails from a different email
My partner and team send out investor emails together. So I just want to use the admin account.
Founder Team
ralph.leh
Oct 17, 2025
A: Hi there!
We don’t allow sending emails directly through the platform. This helps protect investor communications and prevent misuse or spam. You can still manage contacts here, then send emails through your own client or by exporting your list.
I hope that helps! Please feel free to let me know if you have additional questions, or concerns. Thank you! - Ralph
Hello, I have purchased the software and have a few questions : 1. How to filter for Angel investors only ? 2. Do you plan to add more investors to the database? Specifically, I'm looking for French investors and found that the French database is a bit short. 3. What is the split of investors in your base US / Europe / Other ? 4. Do you plan to add other types of investors (Private Equity / Real Estate / LBO) ? 5. What is your roadmap ? Thanks
Founder Team
ralph.leh
Aug 28, 2025
A: Thank you for your message and for choosing CapitalConnector. Please find answers to your questions below:
1. Angel investors – Angel investors will soon be available as a separate database. This will be released in the next two weeks with our upcoming update. We’re currently finalizing and testing the last elements.
2. Expanding the investor database – Yes, we are actively expanding our...
Q: Is there an update coming out, when and what will it include?
I had heard that there was an update coming out in early August. Is that the case? If so, when will it be coming out and what will it include? Thank you
Founder Team
ralph.leh
Aug 8, 2025
A: We’re testing the upcoming update with a focus group while fixing bugs and finalizing features. Some parts are still in development to ensure they meet the right quality standards. We expect to release it by the end of the month.
Here’s what’s coming so far: • New, simplified UI for a smoother experience • Better search features to help you find exactly what you need faster • Improved...
Q: I'm a broker for a start up/company................
I'm a broker for small companies, and I bought a lower tier with the intention of "leveling up" if the product was good. It appears to be what it says, but I can't use it. It asks for my corporate email and such in order to reach out to the individuals/funds. I've reached out to support and to Ralph directly and haven't received a response. Can someone give me a workaround or make some changes so an entire new demographic can become customers? Thank you
Founder Team
ralph.leh
Aug 6, 2025
A: Thanks for reaching out and for your interest in the platform! Our team is just getting back from a week out of office, so apologies for the delay. I’ll check in with our developers about upcoming priorities and follow up with you via email directly.
The corporate email requirement was added due to past system abuse and reselling issues, but we appreciate your feedback — it’s helpful as we...
Q: Why do Exports not work? Is there no support ny more?
Exports cannot be downloaded - just purple circles and stuck forever.
I tried with 7 different devices, differnet ip addresses, vpns - and then finally tw different accounts .. I even bought a NEW account - and it STILL doesnt work.
I sent sveral emails, tried to reach you on linkedin.. no replies at all..
Are you still in business?
ralph.leh
Oct 23, 2025A: Hi, CapitalConnector.ai is still active and, in fact, is about to receive a large update in the coming week or two (originally planned for October but due to testing feedback we are adjusting a few things). I am sorry about your issues with our platform, and it looks like we have only received your request through our holding company email a few hours ago. Can you please reach out to me...
Share CapitalConnector.ai
I did with our other account a week ago - you just ignore emails.
Thanks for the follow-up, and thank you for your patience.
We’re not ignoring you - it’s currently unclear whether your earlier email didn’t reach us or got lost, but that’s on us. I’ve asked our development team to prioritize this. As all systems show operational, they will check export logs to see why they’re stuck. I received your email today and will keep you posted.
Thanks again!
- Ralph
Q: Can I add a different email than what I login here with? I would like to send emails from a different email
My partner and team send out investor emails together. So I just want to use the admin account.
ralph.leh
Oct 17, 2025A: Hi there!
We don’t allow sending emails directly through the platform. This helps protect investor communications and prevent misuse or spam. You can still manage contacts here, then send emails through your own client or by exporting your list.
I hope that helps! Please feel free to let me know if you have additional questions, or concerns. Thank you!
- Ralph
Share CapitalConnector.ai
Q: Roadmap + European Investors
Hello,
I have purchased the software and have a few questions :
1. How to filter for Angel investors only ?
2. Do you plan to add more investors to the database? Specifically, I'm looking for French investors and found that the French database is a bit short.
3. What is the split of investors in your base US / Europe / Other ?
4. Do you plan to add other types of investors (Private Equity / Real Estate / LBO) ?
5. What is your roadmap ?
Thanks
ralph.leh
Aug 28, 2025A: Thank you for your message and for choosing CapitalConnector. Please find answers to your questions below:
1. Angel investors – Angel investors will soon be available as a separate database. This will be released in the next two weeks with our upcoming update. We’re currently finalizing and testing the last elements.
2. Expanding the investor database – Yes, we are actively expanding our...
Share CapitalConnector.ai
Verified purchaser
Hello Ralph, I havn't seen any update on the database so far?
Q: Is there an update coming out, when and what will it include?
I had heard that there was an update coming out in early August. Is that the case? If so, when will it be coming out and what will it include? Thank you
ralph.leh
Aug 8, 2025A: We’re testing the upcoming update with a focus group while fixing bugs and finalizing features. Some parts are still in development to ensure they meet the right quality standards. We expect to release it by the end of the month.
Here’s what’s coming so far:
• New, simplified UI for a smoother experience
• Better search features to help you find exactly what you need faster
• Improved...
Share CapitalConnector.ai
Q: I'm a broker for a start up/company................
I'm a broker for small companies, and I bought a lower tier with the intention of "leveling up" if the product was good. It appears to be what it says, but I can't use it. It asks for my corporate email and such in order to reach out to the individuals/funds. I've reached out to support and to Ralph directly and haven't received a response. Can someone give me a workaround or make some changes so an entire new demographic can become customers? Thank you
ralph.leh
Aug 6, 2025A: Thanks for reaching out and for your interest in the platform! Our team is just getting back from a week out of office, so apologies for the delay. I’ll check in with our developers about upcoming priorities and follow up with you via email directly.
The corporate email requirement was added due to past system abuse and reselling issues, but we appreciate your feedback — it’s helpful as we...
Share CapitalConnector.ai