Certyfirma Questions

Showing 1 - 5 of 32 questions
Ariel2099Ariel2099
Ariel2099PLUS
Feb 19, 2026
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Q: Imposibilidad de adquirir Plan Startup — se requiere cupón obligatorio

Soy cliente activo de Certyfirma y estoy intentando ampliar mi suscripción al plan Startup. Al momento de finalizar la compra, el sistema me solicita obligatoriamente un cupón de descuento para poder proceder, sin el cual no es posible completar el pedido. No dispongo de ningún cupón ni tengo información de cómo obtenerlo. Solicito orientación para poder completar la adquisición del plan.

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CCC-SLPCCC-SLP
CCC-SLP
May 4, 2025
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Q: Will you provide the BAA for HIPAA compliance at no additional charges?

Will you provide the BAA for HIPAA compliance at no additional charges? That is the bare minimum in the US as far as signing healthcare documents.
Thank you.

Founder Team
iCommunity_Support

iCommunity_Support

Edited May 7, 2025

A: Hi,

Certyfirma does not include a BAA (Business Associate Agreement) as part of the standard AppSumo deal. While our platform ensures secure document signing with identity verification and blockchain certification, HIPAA compliance requires specific infrastructure, audit controls, and data handling policies tailored to the U.S. healthcare sector. And this is not included at this deal.

That...

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jacopogianfredajacopogianfreda
jacopogianfreda
Mar 9, 2025
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Q: Differences between the plans

Hi! All plans include the same functionality as the plans on the right site? The only thing that changes is the right number of signatures?
We will use Canva for documents and CertyFirma for legal validity, can it be done?
Mainly in Italy (Europe), the United States and China, let me know!

Founder Team
iCommunity_Support

iCommunity_Support

Mar 10, 2025

A: Hi Jacopo, thank you for reaching out!

Yes, all AppSumo plans include the same core functionalities as the plans on our official site. The main difference is the number of signatures included per plan.

Regarding your use case: You can create documents in Canva and then upload them to CertyFirma to ensure their legal validity (by e-signing them). CertyFirma is eIDAS-compliant for the European...

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hanahthanaht
hanahtPLUS
Feb 23, 2025
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Q: Use case for signing contract with minimum of 3 parties on one contract. Can I use certyfirma?

I read one reviewer said it is useless on his case because you allow only one signature per one document.

Founder Team
iCommunity_Support

iCommunity_Support

Edited Feb 25, 2025

A: Hi,

Yes, you can use Certyfirma to sign a contract with "multiple parties", but please note that the AppSumo deal includes a limit of 2 signers per document.

If your use case requires 3 or more parties signing the same document, this would exceed the deal's limitations. However, we do offer custom plans that support more signers. If you're interested, feel free to see our plans at...

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capitalmanifestcapitalmanifest
capitalmanifest
Feb 19, 2025
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Q: 15 signatures is way to low can we get more ?

15 signatures is way to low can we get more ?

Founder Team
iCommunity_Support

iCommunity_Support

Edited Feb 20, 2025

A: Hi,

We understand that "15 signatures per month" may not be enough for some users. This lifetime deal is designed for businesses with "moderate signing needs", but if you require a higher limit, we offer custom plans that can better fit your usage. Some of them are available for direct purchase at https://certyfirma.com/en/shop/.

Feel free to reach out to us at [email protected], and...

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