ChargeKeep - Plus Exclusive Questions

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Q: When you come back to appsumo

Wanted to upgrade to tier 5 but lost the opportunity

JakesonMar 9, 2025
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Founder Team
ChargeKeepTeam

ChargeKeepTeam

Mar 10, 2025

A: Hi Jakeson,

Thanks for reaching out! At the moment, our AppSumo deal is closed, and we don’t have a set date for a return. However, we’re always exploring new opportunities, so stay tuned!

In the meantime, you can check out our current pricing and features on our website: https://www.chargekeep.com/ . If you have any questions or need help, feel free to ask!

Best,
Billy
ChargeKeep Support Team

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Q: Is the 1% platform fee on top of the processing fee from Stripe?

I want to know if 1% on your platform is in conjunction with the 2.9% +.30 from stripe.

fortin.shannonPLUSFeb 19, 2025
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Founder Team
ChargeKeepTeam

ChargeKeepTeam

Feb 19, 2025

A: Hi Shannon,

Thanks for reaching out!

Yes, the 1% platform fee from ChargeKeep is separate from the Stripe processing fee of 2.9% + $0.30 per transaction. This means that for each payment processed through ChargeKeep using Stripe, both fees will apply.

Let me know if you have any other questions—I’m happy to help!

Best,
Billy
ChargeKeep Support Team

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Q: Stripe account per org

Does each org have the capability to connect to its own Stripe account?

Zachary47PLUSFeb 15, 2025
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Founder Team
ChargeKeep

ChargeKeep

Feb 16, 2025

A: Hi Zachary47,

Yes! Each organization connects to its own separate Stripe account. This allows you to manage multiple businesses or brands independently, each with its own payment processing setup. Conversely, our system doesn't allow using the same Stripe account with multiple organizations becuase each account it linked to a single business.

If you need help configuring multiple Stripe accounts with your multiple ChargeKeep organization accounts, let us know—we’d be happy to guide you through the process!

Thanks,
The ChargeKeep Team

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Q: Are the Stripe account limited?

I purchased Tier 3. I have several accounts for different products in my Stripe account. However, it seems that I can only connect to one of them or create one new account to connect.

Please advise how many accounts I can use with ChargeKeep under the same Stripe account. Does it work with multiple product accounts, or is it limited to just one meaning that I can only collect payments into that account? Note that I am asking about using multiple accounts with the same Stripe login.

Thank you.

egor_ukPLUSEdited Feb 15, 2025
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Founder Team
ChargeKeepTeam

ChargeKeepTeam

Feb 15, 2025

A: Hi Egor_uk,

Thanks for reaching out! With ChargeKeep, you can connect one Stripe account per ChargeKeep account at a time. If you have multiple Stripe accounts under the same login, you would need a separate ChargeKeep account for each Stripe account you want to connect.

Currently, ChargeKeep does not support switching between multiple Stripe accounts within a single ChargeKeep account. All payments collected will go into the Stripe account that is connected at that time.

Let me know if you need further clarification or if there's anything else I can assist with!

Best,
Billy
ChargeKeep Support

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Q: ChargeKeep vs Plugnpaid please?

egor_ukPLUSFeb 15, 2025
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Founder Team
ChargeKeepTeam

ChargeKeepTeam

Feb 15, 2025

A: Hi Egor,

Great question! ChargeKeep is a Stripe-based checkout and subscription management tool designed for service providers, consultants, and digital product sellers. It’s lightweight, easy to use, and helps you accept payments seamlessly with a branded checkout page.

With ChargeKeep, you can set up one-time or recurring payments, offer trials, and integrate with tools like Zapier and ActiveCampaign to automate your workflow. It’s a simple yet powerful solution if you want a hassle-free way to manage payments.

Let me know if you have any questions—I’d be happy to help!

Best,
Billy
ChargeKeep Support

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