I see you suggest you may build the other user's requested VBOUT integration and I would love to see this happen soon since it's the best CRM to ever come to appSumo and many of us use it religiously. Better than HubSpot IMO. If you don't build a specific integration for that, since they are a Marketing Automation "lite crm" they work well with webhooks if you just give us a lite API and ability to send/receive from webhooks. Please consider this so all users no matter what we use (n8n activepieces vbout make etc), will be able to jump on the Charla bandwagon!
1. hyperlinks in chat are not visible in the mobile app - maybe because the css is set to the same color as the message background? 2. in android, even with pre-chat form activated, there is a start conversation button which, upon pressing starts the conversation, bypassing the form...is this anticipated behavior? ---**update: I fixed this, it happened because my pre-chat form got switched off...when I checked, all fields had been deleted and also my triggers had been deleted. Were you guys working on something today that caused some settings to be lost? thanks!
Hi again, Thanks for your reply yesterday. I have more suggestions. I see that you suggested to somebody else to put this on your feature board, but it seems you don't update it? Everything is open, even important things like cc message etc? -Can we have ability to copy a property; useful if we want to keep it more or less the same for another site -Can we add ability to see live visitors in mobile app? -There's bug in triggered messages where it says "type here" for reply, you cannot use space bar - only continuous text! -For chat flows and triggers, may I suggest adding a couple more condition options such as if users first visit/second visit etc / if user from x country / this may open the way for more complex flows as charla matures i guess. -Can we have ability to email transcript to visitor - now it's only agent right? Thank you.
Q: VBOUT integration or Webhooks/API?
I see you suggest you may build the other user's requested VBOUT integration and I would love to see this happen soon since it's the best CRM to ever come to appSumo and many of us use it religiously. Better than HubSpot IMO. If you don't build a specific integration for that, since they are a Marketing Automation "lite crm" they work well with webhooks if you just give us a lite API and ability to send/receive from webhooks. Please consider this so all users no matter what we use (n8n activepieces vbout make etc), will be able to jump on the Charla bandwagon!
Share Charla
Q: Can Charla function like Manychat?
Hi! I’ve bought Charla.
I have a question:
If my visitor DMs me ‘freebie’ on Instagram, can I send the freebie link to him?
How do I set this up with Instagram and Charla?
Yehia
Aug 13, 2025A: Hello, yes sure, you just go to the integration section and initiate the instagram connection.
Share Charla
Q: Will this be available in future ?
Will this be available in future ?
Yehia
Jul 28, 2025A: Hello, Sorry which feature specifically?
Share Charla
Q: Can you repair a couple of things?
1. hyperlinks in chat are not visible in the mobile app - maybe because the css is set to the same color as the message background?
2. in android, even with pre-chat form activated, there is a start conversation button which, upon pressing starts the conversation, bypassing the form...is this anticipated behavior?
---**update: I fixed this, it happened because my pre-chat form got switched off...when I checked, all fields had been deleted and also my triggers had been deleted. Were you guys working on something today that caused some settings to be lost?
thanks!
Share Charla
Q: Feature Suggestions
Hi again,
Thanks for your reply yesterday. I have more suggestions. I see that you suggested to somebody else to put this on your feature board, but it seems you don't update it? Everything is open, even important things like cc message etc?
-Can we have ability to copy a property; useful if we want to keep it more or less the same for another site
-Can we add ability to see live visitors in mobile app?
-There's bug in triggered messages where it says "type here" for reply, you cannot use space bar - only continuous text!
-For chat flows and triggers, may I suggest adding a couple more condition options such as if users first visit/second visit etc / if user from x country / this may open the way for more complex flows as charla matures i guess.
-Can we have ability to email transcript to visitor - now it's only agent right?
Thank you.
Share Charla