Charla Reviews

4.4

4.49 stars
4.49 stars
78

Taco ratings

59
8
5
2
4
AskSumo

Charla has received positive feedback for its intuitive and user-friendly interface, seamless communication, and robust AI chatbot functionality. However, some users have reported occasional issues with AI functions and the need for improved security features. Despite these minor drawbacks, Charla remains a solid option for those seeking efficient customer support. With a 60-day money-back guarantee, it's worth considering Charla for your business needs.

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Showing 1 - 5 of 78 reviews
almauroco

Verified purchaser

Deals bought: 2Member since: May 2025
4 stars
4 stars
Oct 17, 2025

I love charla, but I need integration with secure autentication app

These kind of AI agent is a autentic 💎 gem, there is a lot of tootls to program your website or App with a bot to help like an assistant to quick response.
I am developing my own proyects so is helpfull a Ai agent; i am wondering how to use but their website come with all tutorials.

The android app work pretty well, i downloaded and i connected my charla account to try the AI agent.

I really need more protection for my AI agent like autentication app, for example a I create a account with mi principal email to try the AI agent, exploring the page i decided to buy it, but i could not to put my lifetime code activation at the previously account so i have to create a new one then apply the code and change the email with out a protection.

I used the website https://charla.com/ to contact the owner but they are permanently outside and don't response emails.
Finally i think charla is a amazing tool but the owner need upgrade security, appsumo lifetime code aplications and user responses.

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backoffice9

Verified purchaser

Deals bought: 9Member since: Oct 2025
5 stars
5 stars
Oct 16, 2025

Game changer for International support

Offers an intuitive and beautifully designed platform that makes communication effortless and enjoyable. The user interface is clean and modern, allowing for seamless navigation and quick access to essential features.

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ilyasseisov

Verified purchaser

Deals bought: 18Member since: Feb 2022
3 stars
3 stars
Oct 14, 2025

AI functions are unstable

I wanted to get AI Chatbot functionality, but unfortunately it didn't work.
The system couldn't process 7mb PDF for 2 hours.
Contacted support, but no answer still in 24 hours.

Wish you the product to become more stable.

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Xewonder

Verified purchaser

Deals bought: 90Member since: Feb 2023
5 stars
5 stars
Sep 23, 2025

Nice, simple (if you want) and does what it says!

Was looking for someting to support my Wi-Fi hotspots. Spent loads of money on other solutions - over complicated. Charla is exacly what i wanted. Simple but yet so powerful!
Great job. Buying a few more licenses!

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2f58b28270b9434fbf7f750fa771da82

Verified purchaser

Deals bought: 44Member since: Jan 2017
1 stars
1 stars
Sep 18, 2025

The service is broken and the support is nonexistent

It started nicely. Charla worked just fine. For a week.

Then for some reason, nothing worked anymore. Can't get messages. The dashboard doesn't load and shows errors.

No one at Charla has been responsive to our support tickets or chat messages. All we hear back is crickets 🦗🦗🦗

Founder Team
Yehia

Yehia

Oct 2, 2025

Hello, sorry for that. We werent able really to reproduce your issue. System is up and running with no issues. Maybe something related to your internet connection.

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