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Member since: Feb 2020Deals bought: 110
4 stars
4 stars
Posted: Mar 17, 2025

They Use Their OWN Product! EXCEPTIONAL!

The moment I landed on their page, I got an instant response! I couldn't believe it—their chatbot is their own product, which speaks volumes about its quality. If the team relies on it daily, you know it's good.

Pros:
✅ No AI chatbot limitations
✅ Robust knowledge base
✅ Built-in ticket system
✅ Seamless handoff to human agents

Cons (Upcoming Features in Q2 2025):
⏳ Lead capture form
⏳ WhatsApp integration
⏳ Webhook for lead capture

Feature Requests:
🔹 Add country code field in the lead capture form
🔹 Search bar for contacts
🔹 Start a chat directly from the contacts section
🔹 Improve the inbox layout—currently, I have to zoom out too much to see everything.

Would highly recommend, but looking forward to these improvements! 🚀
I'll be using this for my business: wazzap.mx -- if you want to test it out!

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