Q: Can I use my own OpenAI key?
Don't want to have any proprietary instructions go into an LLM...
Akshay_ChatbotBuilder
Oct 27, 2025A: Hello,
Yes, absolutely.
Our platform is designed as a "Bring Your Own Key" (BYOK) tool. This is a core feature included in all of our plans.
This approach gives you complete control and transparency over your API usage and costs. You can connect your own OpenAI key and then choose which specific models (like GPT-4o, GPT-4, GPT-3.5 Turbo, GPT-5, etc.) you want your agents to use, allowing you to balance performance and cost to fit your needs perfectly.
Let us know if you have any other questions!
Regards,
Akshay
This was previously answered by Akshay_ChatbotBuilder who said that training your bot does use tokens from the API key you add to your account — the system is designed this way so you have full transparency and control (you can monitor token usage via your AI provider’s dashboard, set limits on spending, and pay the provider’s pricing without hidden markups). The “legitimate training sessions” referred to were simply the user running the bot’s training function. He also clarified that branding removal (white‑labeling) is an optional premium add‑on and is not included in any AppSumo tiers or listed on the deal page. You can find that answer here: https://appsumo.com/products/chatbot-builder/questions/whats-the-issue-with-claude-api-and-its-1426464/