A: Thanks for reaching out! I'm glad you're looking into our AppSumo deal. Here's a breakdown of how it works.

Q1. Do I need to connect to my API to use your AI chatbot?

Answer: Yes, you'll need to connect your own AI API key from a provider like OpenAI, Gemini, or Anthropic to give your chatbot its conversational ability.

Our platform is a no-code visual builder that uses your connected AI API to power the chatbot's conversations. The AppSumo Lifetime Deal gives you a one-time purchase for our powerful platform, which includes:

A. The ability to build and train your chatbot on your own data (documents, website content, etc.).
B. A set amount of characters trained and chatbots published based on your chosen tier.
C. All the management features, automations, and integrations shown on the deal page.

This means you own the platform and all its features for life, but the ongoing conversation "tokens" are billed directly by your chosen AI provider, to provide transparency towards token usage related billing amount.

Q2. Is there a message limit on live human chats?

Answer. No, messages handled by a live human agent do not count toward your monthly message limit. The monthly message limits specified in the AppSumo tiers apply only to AI chatbot conversations. This means if a user transitions from the AI to a live agent, those subsequent messages are unlimited and won't impact your monthly quota.

I hope this clarifies how the deal works! We're committed to offering a powerful and flexible solution that allows you to build a sophisticated chatbot without the need for any coding. If you have any more questions about the deal, please don't hesitate to ask.

Regards,
Akshay