Q: What exactly does the new CNAME feature include?
Presumably this is full white labelling / unbranded use?

Akshay_ChatbotBuilder
Edited Aug 23, 2025A: You've asked an excellent question, and I want to clarify the specifics. Achieving a full whitelabel solution involves two key features working together:
Custom Domain (CNAME): This feature lets you run our service on your own domain (e.g., portal.yourcompany.com). It’s the first step to creating a branded experience.
Branding Removal ($10/month): Remove the "Powered by Chatbotbuilder" logo from your chatbots.
Important Offer: This special $10/month pricing is available only for the first 60 days of your subscription. Redeem it within this window to lock in this rate for the entire duration of your plan.
So, for the complete, unbranded experience you're looking for, you would use the CNAME feature for the custom domain and add the Branding Removal feature.
I hope this provides a clearer picture. Please let me know if you have any other questions.