Q: Whitelabel dashboard for agency
Do you offer any white label agency plan with a dashboard for clients to access under our brand?
Akshay_ChatbotBuilder
Jul 29, 2025A: Hey There. Currently, we don't offer any white label agency plan with a dashboard for clients. Could you please share more informaiton about your requirements, and we can see how those can be met using chatbotbuilder.net.
105021343920881709760It would be a white labelled cname address my clients can go to and see their info in your dashboard. My agency dashboard would house all the separate businesses as a list I can pick the client I want to individually to look in their account & get stats etc.
Headley_GrangeHi Akshay. How would you envisage a white label service working using Chatbot Builder?
Sure, full agency whitelabeling we dont have right now but if you get tier 3 and then get branding removal then you would be able to add the content to a customer website and no domain would be visible. Does that work for now?
Thanks for your prompt response. So how would then work as regards Agents, Team Members, Messages per month, and Training characters per agent (assuming we use our own keys)? In other words, how scalable is it as an service offering?
Excellent question. Our AppSumo deal is designed to be highly scalable. The three tiers provide a clear growth path for agents, messages, and training data. Crucially, if you reach your plan's limits, you can purchase additional 'limit packs' for any resource (like messages or agents) at any time. These add-ons are always available at a special discounted rate for our AppSumo users.
To be a true white label solution for an agency we would need to give some kind of dashboard to our clients. They are going to want to see the conversations etc. to know what they may need to address further.
In the long run we will add this, right now it will have to be send as a weekly manual update to clients or you can add them as a user to the account in tier 2 or 3?
worapinPLUSIt's a deal breaker for me. Without CNAME and the ability to customize it to our own agency brand, this tool becomes useless for anyone working with clients.
We are working on agency features like cname and reporting for clients, this would require some time until they’re live but in the meantime, try out the product and share any feedback. If you like it and are comfortable waiting a little bit until the cname and reporting features are built by our team then we would be a good fit.
worapinPLUSIs this feature included in any tiers when it launches?
We are actively working on introducing this feature into our product. We will keep you informed of all updates regarding its inclusion.