A: Hello Dewayne,

Thank you for reaching out with your questions. We are indeed thrilled when our customers successfully sell our product as a service and generate revenue from the product, and we're here to support you every step of the way. I'd be delighted to clarify our pricing and help you understand how it works as you look into selling chatbots as a service.

Firstly, let's break down the terms:

Active Monthly Contacts: This refers to the number of individual customers or clients your chatbot interacts with during a monthly billing cycle. For example, if your chatbot has conversations with 500 unique individuals in a month, those are your Active Monthly Contacts. It's not tied to the number of contacts you have but rather the unique customer interactions.

Users: This represents the number of team members you can have managing your ChatMaxima account. Users can be agents, managers, or admins who have access to the dashboard, can set up and manage chatbots, and oversee customer interactions. This is not related to the end-users interacting with the chatbot but rather your internal team.

Regarding the white-label version, we are indeed working on it. Our goal is to provide a fully customizable solution that you can brand as your own, offering a seamless experience for your clients. While it's not available just yet, we are making significant progress and hope to roll it out soon. I will make sure to update our community as soon as we have a definitive launch date.