Q: If an agency has 10 clients, with 12,000 conversations/month each client, does the agency need to pay $900/month?
Assuming each clients has 4 social media channels - Insta, facebook, whatsapp, website
Daily 100 conversations on each channel = 100*4 channel = 400 conversations
Multiplied by 30 days = 400*30 = 12000
Multiplied by 10 clients = 120,000
Free contacts offered by ChatMaxima = 7500
Contacts for which additional money needs to be paid 120,000 - 7500 = 112,500
Cost at $8/1000 = $900 extra
1) Does an agency need to pay $900 extra ?
2) Does an agency need to pay $900 every month or it's one-time ?
Need some clarity here. And feel free to correct me if I'm wrong please.

Vignesh_ChatMaxima
Apr 13, 2025A: Thank you for your query. ChatMaxima provides the flexibility to add contacts as needed, with validity applicable for one year.
As your request involves over 100,000 additional contacts, we’re pleased to offer a volume-based discount. The rate would be $6 per 1,000 contacts, bringing the total to $600 for the year.
Please let us know if you need any further information—we’re happy to assist.

Verified purchaser
Good observation. I'd also be interested in the answer to this. Seems like the limiting factor with this LTD offer is that it gets expensive real quick for agencies/clients with heavy usage. Their yearly price for agencies is 999/year with unlimited everything, so this LTD deal seems more geared for low usage scenarios?
The AppSumo LTD is designed to provide massive value and a significant feature set at a one-time cost, which is dramatically lower than our standard recurring plans. Our Enterprise plan (Starts at $999+/year) is geared towards very large-scale operations needing essentially unlimited resources and custom setups.
While the LTD tiers have limits (necessary for a lifetime offer!), Addons allows you to build substantial capacity suitable for many agencies and growing businesses – it's definitely not just for low usage.
Hope that helps clarify the distinction! We believe the LTD offers fantastic value for a broad range of users on the AppSumo platform.

Verified purchaser
i agree, not very clear
Please refer the above reply and if you still have queries, let me know. Happy to clarify.

Verified purchaser
so is the price per year?
Yes, the add-ons are priced on a per-year basis to ensure the sustainability of the platform. We believe in complete transparency, and all pricing details are clearly outlined in our pricing section.