Q: Limit on documents for training the Chatbot? Roadmap/Changelog?
At Tier 4, if I have a PDF or other documents for training the AI Chatbot, are there limitations as to how many I can upload, and file sizes per document (and limits on the amount of webpages for training)? What’s the relationship between knowledgebase articles and individual pdf’s/documents uploaded for training the AI?
Also, do you have a roadmap/changelog we can view?

Vignesh_ChatMaxima
May 2, 2025A: Great question regarding the Tier 4 plan specifics. Happy to clarify!
PDF/Document Uploads: You can upload up to 100 individual files (PDFs, DOCX, TXT, etc.) for training your chatbot.
File Size Limit: Each of those files can be up to 10MB in size.
Webpage Limit: You can add up to 2500 website URLs for the AI to crawl and learn from.
Regarding the relationship: Think of "Knowledgebase Articles" (the 1000 pages) as content you might create directly within the ChatMaxima platform (like FAQs or specific help articles written in our editor). The "Files" (100 limit) and "Web URLs" (2500 limit) are external sources you provide by uploading or linking.
Crucially, all these sources (KB articles, files, URLs) feed into the same knowledge pool that your AI chatbot uses to answer questions. They're just different ways to get information into the system.
Hope this clears things up! Let me know if you have any more questions.